comcast construction department

I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. We've received a quote of over $13,000 to construct cable to our home. Contacting Comcast Construction Division We need to get an estimate for an apartment building from Comcast. Please create your own post and we will be happy to help. Please help. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So, offer one with WiFi included, no data caps, and 24/7 support. I've done that way of contacting you and it's gone nowhere. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division., The project is in Gresham, Oregon and there is service in the area., We can provide blueprints but we need to find out the estimated wiring cost for our budget., Groundbreaking begins in March and the wiring needs to be addressed when we pour the concrete since once it is in, we cannot drill through it without an X-Ray., Thank You very much for any assistance., I did send a private message to a forum member and then discovered how to post a question in this area.. Pittsburgh, PA 15235. All they can do is reschedule. We will visit your site to determine installation readiness and discuss workplans and timelines, including any needed construction. I have a mans number in construction that said he would take care of it. How do you not have internal numbers to contact another internal department? Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. Yeah sounds like similar situation. Let's get started by having you send us a direct message so we can help. I got past the computer by saying i wanted new service, they connected me with sales, who kicked me to the tech department, on hold now supposedly being connected with engineering. I appreciate you taking the time to reach out to us here on the forums. He has quit taking my calls. Wow! Internet Help & Support. My husband runs a small business and we're really losing out. The "chat" button in the top right leads me to nowhere, there's nothing to search for and says there are zero communications. 0 We can help with both the service issues and the exposed cable. @user_1eb5a5 Hmm. That seemed to be really effective. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. Comcast has cut service to the house as it has been torn down to be rebuilt in the next few weeks. Our highly experienced team will help you select the best services for your property. I am sorry you are having issues getting your lines taken care of and I would love to assist you. Download construction standards to get started. I do not know what to do. I do not know what to do. I have had this identical scenario happen 4 times now. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. We handle installation and activation, plus provide on-going support. If install can use temp line they create ticket for underground line which is installed later (2-3 weeks generally). Since you have already sent a PM, I will continue to assist you through there. 0000005177 00000 n Sorry about that. We will need to gather some personal information. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You can visit the, If you have questions, were here for you 24/7 at. However I haven't received the cal We need to have our own D-marc from Comcast. I have been trying to get service for over a month now. .it isn't easy to contact them even when part of your job directly deals with them. We will take a look at the situation with your new place to see what the hold-up is. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Got frustrated with the robot on the other end and started mashing zero. Carroll County Department of Public Works Road and Utilities Construction Project Schedule for the Week of January 10, 2022; . I want the service but something has to be done. Worst part is Comcast is the only thing available where we are. 0000004603 00000 n If anyone with xfinity is reading this please help! Nurturing Diverse Subcontractors 0000202451 00000 n Select "Xfinity Support" from that list, An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. I'll try and get a number and post it if they give me one. 0000001442 00000 n Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. We'll be there to help. There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. The cable runs across my neighbors property. Edit2: kicked back to sales, god damn it. Privacy Policy. How do you not have internal numbers to contact another internal department? My service was installed in January 2021 which was 4 months ago. startxref Comcast, 25625 Telegraph Rd, Southfield, MI does not need a license for in this area. We had our electrician install conduits between the poles. Their BuildZoom score of 91 ranks in the top 37% of 167,179 Michigan licensed contractors. Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. New Comcast Construction jobs added daily. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Were enhancing the network in your area to bring you the best experience possible. I've got a project up in Michigan that requires a few utility poles that need to be relocated. Cookie Notice PECO did their job but it has been impossible to get xfinity to come out. Please create your own post and we will be happy to help. It's been 2 months and I still have nothing. Things like this can take some time, as every area is unique. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. I've had the same issue for nearly a month now. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. 0000009955 00000 n user_285696 Hey there! However I havent received the call from the construction team yet. Its so ridiculous. The cable runs across my neighbors property. The area is built up with tons of other buildings in the area so I don't understand how you can't get someone out here? If you ever find the secret sauce please share with me. COMCAST CONTACT: Anthony Vataloro 617-279-7037 Anthony_Vataloro@comcast.com 238 0 obj <>stream <]/Prev 295588/XRefStm 1442>> , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. Can you please send me a PM with your name and address? No one at 800-COMCAST seems to give a hoot about an appropriate contact. which will be matched by funding from Comcast and the county, will expand the scope of the initial pilot to an additional 89 residences. At your Richmond, VA, 918 North Boulevard, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. I've had the same issue for nearly a month now. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. It "didn't understand" so it said to hit zero to talk to a rep. Did just that. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. Supervisor put in a ticket. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. Here's how you can prepare: Internet All devices on your network will be offline - Xfinity WiFi hotspots may also be unavailable. I've talked to people in the actual construction department maybe 5 times. Vast and varied growth opportunities with the tools and support you need. I would really appreciate any input. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. @ComcastJodie I do not have a chat option. Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. Phone services will be unavailable, including landline support for emergency calling. DEPARTMENT NOT PRESENT CAMBRIDGE TRAFFIC DEPARTMENT No work Jonathan Brown (jbrown@cambridgema.gov) - for detour plans & line striping . user_285696 Hey there! . xref I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. It's been 2 months and I still have nothing. If you ever find the secret sauce please share with me. 0000012032 00000 n We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". Connection Pro. All users should have access. Our team of experts work with you to help choose the right plan and provide on-going support. Thats why offering high-speed, high-performance connectivity on a powerful Gig-speed network can really make a difference. Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. Is there a number to call? WHAT IF I HAVE TROUBLE USING MY SERVICES AFTER WORK IS COMPLETE? Your services will be interrupted during these updates. We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. I need to contact AT&T, WOW and Comcast to facilitate the relocation. New Kensington, PA 15068. WiFi Pro. I just did, now can someone finally help me? 130.9 mi Comcast Service Center. and our Please include your first and last name, along with your new address, and we will continue helping from there. They ran a cable above ground for 400 ft. My service is terrible. 0000002221 00000 n 0000203368 00000 n Is there a number to call? We actively create and expand opportunities for diverse-owned businesses in our supply chain. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need.

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