These passenger protections were first issued by the U.S. Department of Transportation in December 2009. American Airlines' contract of carriage. DOT Hazardous Materials Regulations are those regulations issued by the Pipeline and Hazardous Materials Safety Administration of the U.S. Department of Transportation in Title Contract of Carriage Tickets paid for by cash, if cash is accepted by Delta, will be refunded by check issued to the person named as a passenger on the ticket, typically within 20 business days of Delta's receipt of initial refund request. This contract of carriage is essentially a legal agreement that you consent to when buying a ticket on a passenger flight. 9) limited assistance with meals, such as opening packages, identifying items, and cutting large food portions; No Delta employee or ticketing agent has the authority to modify any provision of the Conditions of Carriage unless authorized in writing by a Delta corporate officer. Delta will assume no financial or guardianship responsibilities for unaccompanied children beyond those applicable to an adult passenger. This Contract of Carriage, including the Ticket and Fare Rules, represents the entire agreement between the parties relating to transportation by Carrier, and shall supersede all prior representations, understandings or agreements pertaining thereto, either oral or written. If your ticket was purchased at a fare that is fully refundable, Delta will issue a refund of any unused refundable portion of your ticket at your request. If any Carrier other than Delta is operating a flight, we will identify that Carrier in our schedules and in written or oral communications with you during the booking process. A) Government Request or Force Majeure Los Angeles, CA (LAX)/ Long Beach, CA (LGB)/ Ontario, CA (ONT)/ Santa Ana, CA (SNA) Stopovermeans a deliberate interruption of a journey by the passenger, agreed to in advance by the Carrier, at a point between the place of departure and the place of destination. 1 of Montreal (1975); Not all flights will be available for standby. Delta will limit the number of passengers carried on any one flight in any fare class or cabin, and such fares and fare classes will not necessarily be available on all flights or in all markets. American Airlines (AA), JetBlue Airways (B6), and United Airlines (UA). The passenger must identify such items to Delta at the time of check-in. As used in this contract, "ticket" means "passenger ticket and baggage check", of that they are part the "conditions of contract" and the notices; "contractual carrier" means every air carrier who transports or promises to transport the passenger and his baggage hereunder or who realizes any other service related to the above mentioned air transport; "de facto carrier . B. Meanwhile, CEO Doug Parker still received $10.66 million in total compensation in the midst of the pandemic. J) Advance Notice for Special Services c. Rule 12(E) applies for validity of voluntarily exchanged/reissued tickets. Unless otherwise specified in the fare rule, a passenger may change the routing, destination, Carrier(s), class of service, or dates of travel specified on an unused ticket in accordance with paragraph 2) below, provided that, after transportation has commenced, a one-way ticket will not be converted into any other type of ticket (such as a round-trip, circle-trip or open-jaw trip ticket). Low fares. Here are links to the contracts of carriage for some of the biggest airlines in North America. "Airline Designator Code" is an identification code comprised of . (2) Accompanied Children Less Than 2 Years Old. 2) a manually operated, folding wheelchair; Unaccompanied Minor Service means that Delta will provide supervision for the child fromthe time of boarding until the child is met at the stop over point or destination. value for reimbursement of lost or damaged property shall be determined by the documented original purchase price less any applicable depreciation for prior usage. To earn miles, enter your frequent flyer number when booking with STARLUX or contact reservations at 1-833-971-0012. (1) A ticket, or other written instrument that embodies the contract of carriage for foreign air transportation shall contain or be accompanied by notice to the passenger as required in paragraphs (b) and (d) of this section. This contract is called a "CONTRACT OF CARRIAGE". Military Agencies means departments of the Army, Navy and Air Force; the Marine Corps; the Coast Guard; the respective academies of the Army, Navy, Air Force and Coast Guard; and the National Guard. - If the price of the new ticket is lower than the ticket being reissued, the difference in ticket price will be provided to the passenger in the form of a non-refundable Delta travel voucher at the time of reissue. Delta will collect a nonrefundable fee of USD $50.00 for reissue by Delta of tickets originally issued in the United States or Canada by any ticketing source other than Delta, however, the charge does not apply to same day confirmed transactions, IROP or schedule change situations, SkyMiles upgrade reissues, tickets reissued on delta.com, or tickets issued at military or government fares. (6) Any other condition beyond Deltas control or any fact not reasonably foreseen by Delta. In the cases of (1) and (2) above, Delta will also accept such dogs when accompanied by the dogs trainer and is en-route to the domicile of the owner for completion of training. 6) transportation of a Service Animal on a Segment scheduled to take 8 or more hours; or One industry expert is concerned about the ambiguity of the new. In the event of a conflict between the terms of this The unaccompanied minor service charge will be specified at: https://www.delta.com/content/www/en_US/traveling-with-us/special-travel-needs/children.htmland is incorporated by reference. U.S. Military Personnel - Unless otherwise indicated, refers only to active duty military personnel, and means Military personnel of the United States Military Agencies holding a valid active duty U.S. Armed Forces green identification card, on active duty status and traveling on authorized furlough, leave, or pass, but expressly excluding Military Personnel on temporary duty orders traveling to or from their temporary duty station. American's latest changes to its contract of carriage show utter hostility for customers. this Contract of Carriage shall govern all published routes and services provided by the Carrier as well as all fares and charges published by the Carrier. B) Acceptance of Declaration of Self-Reliance G) Manually Operated Wheelchair Access ### Sonoma Public Infrastructure (formerly TPW) Business Hours Monday 8:00 AM - 4:00 . d) Passengers without any elite-status designation. Safety Assistant means a person required by Delta to travel with a Person with a Disability, pursuant to Rule 6(C): to attend to the Person with a Disabilitys in-flight medical needs; to assist the Person with a Disabilitys communication with crewmembers; or to assist the Person with a Disabilitys evacuation from the aircraft in the event of an emergency. On flights operated by Delta or Delta Connection, only portable oxygen concentrators (POCs) approved by the FAA are accepted for inflight medical oxygen. 1. CONTRACT OF CARRIAGE . In lieu of lodging or other amenities, Delta will furnish ground transportation to the destination airport if a passengers flight is diverted to an alternative airport and if the destination on the ticket and the diverted airport destination are within the following citygroups: San Francisco, CA (SFO)/ Oakland, CA (OAK)/ San Jose, CA (SJC) No other covenants, warranties, undertakings or understandings may be implied, in law or in equity. Other Carriers may have different terms and conditions applicable to their flights, and these may be obtained directly from the other Carriers. E) Unaccompanied Minor Service Charge Contract of Carriage. 3) while the passenger is moving between the terminal and the aircraft. Delta is not liable for loss, damage, or delay of a passengers checked baggage, carry-on baggage, wheelchair or assistive device, or any personal item that may result from a security search of such items conducted by an agent of any local, state, or federal agency in charge of airport security screening, or from confiscation by an agent of any local, state, or federal agency. "AIRLINE DESIGNATOR CODE" means the two-characters or three letters which identify particular air carriers. (5) Shortages of labor, fuel, or facilities; or The Delta Air Lines Contract of Carriage only provides affected passengers, when accommodations are not available, with a voucher that may be applied to future travel on Delta equal in value to the contracted hotel rate, up to US$100. Where space permits, Delta will, without charge, permit the passenger to store a manually operated, folding wheelchair and other small mobility aids in the passenger cabin during the flight. 5) When the passenger is unable to sit in a seat with the seatbelt fastened; Delta has the right, but is not obligated to require identification of the responsible party meeting the child at a transfer point or final destination. Delta will not refuse to provide transportation based upon race, color, national origin, religion, sex, or ancestry. A. Deltas Liability in the Event of Schedule Changes, Delays and Flight Cancellations. If an erroneous fare is inadvertently published for sale and a ticket is issued at the erroneous fare before it has been corrected, Delta reserves the right to cancel the ticket purchase and refund all amounts paid by the purchaser or, at the purchasers option, to reissue the ticket for the correct fare. Because of the special needs of passengers with disabilities, unaccompanied minors, and aged or infirm passengers, and active members of the U.S. Armed Forces on travel orders, Delta reserves the right to accommodate such passengers without regard to the boarding priorities established by this provision. 1) When the passengers conduct is disorderly, abusive or violent, or the passenger appears to be intoxicated or under the influence of drugs; -Unlessotherwise specified in a fare rule, the following procedures will apply to Delta ticket reissues. Fare Component - The fare paid for the portion of the itinerary between the origin and destination/Stopover point. The contract of carriage includes a whole bunch of legalese and it's a lot of textwhich may or may not have a helpful table of contents. C) Accompanying Safety Assistant Required for Certain Passengers. A list of airports imposing an earlier ticketing deadline is set forth at delta.com and incorporated herein by reference. . 1) Reservations Subject to Cancellation for Failure to Meet Check-in and Boarding Deadlines. Each Passenger agrees to be bound by all of the terms and conditions set forth in this contract. Days means full calendar days, including weekdays, weekends, and legal holidays (but not including the date that any notice is sent). Fully Refundable Tickets Delta will not delay flights for passengers who are not at the gate and ready to board on time, and is not liable for any loss or expense due to the passengers failure to comply with this provision. Contracts of carriage typically define the rights, duties and liabilities of parties to the contract, addressing topics such as acts of God and including clauses such as force majeure (removing liability for extraordinary occurrences beyond control of the parties). At Deltas sole discretion, Delta may instead arrange for transportation on any other Carrier or combination of Carriers to the passengers next Stopover, or if none, to the passengers destination, at no additional cost to the passenger. (3) Strikes, work stoppages, slowdowns, lockout, or any other labor-related dispute;

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