great jones property management

I had to pay someone to go back to properly address several issues that supposedly were included in the $8K. 0/10 do not recommend wasting your time on this company whatsoever. July I noticed a warter leak in my walk-in closet coming from behind the wall. We have requested our move out team to process the security deposit as soon as possible. Reply from Great Jones Property Management. Great Jones allowed to pay application fees for me and my 19-year-old special needs son knowing the property was already taken. Great Jones never did walk through to record the existing condition of the condo when the contract was signed, so there was no way to prove what damage was done by tenants. Very pleased with Great Jones property management. I won't ever use them again! They cancelled my Dominion Account by closing an account that was previously on the address I am at. Hi Bryan Nicholson, we appreciate your honest review. If you are being relocated by your company and need a guarantor, you should check with Human Resources to see if the company is willing to provide one. From my experience it seems they are scamming people out of the application fees and pocketing in. I couldn't let my family suffer. As a matter of policy, BBB does not endorse any product, service or business. The temp in Tuscaloosa is 95 everyday. He explained the process clearly and was able to accommodate us and our needs. After all repairs were done, GJ agreed to list my property for rent but with condition to reduce price by 2% for every week on the market, so if they were not able to rent my townhouse within a month, lease would go down by 8%, and this reductuon was not negoshiable. Verification can help ensure real people write reviews about real companies. But no one wants to do anything about. Based on my own walk through, there were a number of items left off the report, including burned out light bulbs, garbage that was left in the unit, a broken threshold in the dining room, missing light cover on the bedroom ceiling fan, fixing original the doorbell that was removed by the tenant, and some general cleaning. Find out how we combat fake reviews. Enter your rental property's zip code or city below Zip code or city Get Started Or call us (866) 504-2251 to speak to a portfolio representative Prospective Owners Email hello@greatjones.co Services Pricing Locations Company Careers Search Rentals Help Blog Vendors Current Owners Thanks for everything. Most landlords require that you make 40 times the amount of monthly rent. Allie, we are disappointed to see your low star rating. Hopefully this subject can be rectified ASAP. We held 2k in reserve 1k for each property for 90 days for any expense that needed to be paid in the time period.. This is the worst property management company. Great Jones decided that it is much easier to charge owner than tenants as they already left. Check out our locations in detail to see if you rentals fall into our servicing areas. Then they told me he would not quality for any property at this time b/c we did not make enough money for the properties they had available. We were never truly satisfied with their services but continued for sake of convenience. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. My entire house has been backed up for 3days and counting! Verification can help ensure real people write reviews about real companies. . I can't speak to anyone, nor get a straight answer from anyone at either Great Jones or maintenance. There are many reasons why I would rate as 1 star, but the latest being that we didn't have ac for 83 days. We would like to have a better understanding about your experience. I'm trying to ask what the reason is. No wiggle room or understandings. We would like to have a better understanding about your experience. I found the new listing for our property being rented out for almost $200 more than we paid, and in the pictures they rented the house out with the washer and dryer we left behind, we well as the closet systems that we installed while living there, because the closets had no racks or shelves. I've been trying to reach Great Jones since 9/19/22. And of course this company charged my mother! OAKLAND, Calif., Aug. 25, 2021 /PRNewswire/ -- Roofstock, the leading end-to-end online platform for single-family rental (SFR) investing, today announced it has acquired property management. SHAME ON THIS COMPANY THAT IS ONLY LOOKING OUT FOR THEMSELVES. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Application was submitted for an home 8/4/22 Emails and phone calls with no response Home sent to different management company app was not Now Im being told app is exp and I need to pay again for something that was poorly handled on they end I was advised for a month that someone will contact me and it never happens I was even told my app was incomplete and when asked what was missing no response My app had shown approved I live In ******* ** and need to relocate and this has been the worst experience. Unfortunately, based on the information provided, we are having difficulty locating you in our system. GJ interested tenants not paying on time so theys could charge late fee which they kept and which exceeded monthly management fee, then delay payment to owner by 2 months. Left four voicemails. Copyright 2023 Great Jones Realty. You can reach the regional manager directly only before you sign the contract. Estimate was more than $4000. Read 1 more review about Great Jones Property Management. We are well-funded by leading global investors including Crosslink Capital, Zigg Capital, Juxtapose, and top NYC angels & real estate entrepreneurs including Kevin Ryan, David Rosenblatt, and Jason Finger, who have founded or led companies such as Seamless, Gilt Groupe, MongoDB, DoubleClick, 1stdibs, Floored, and others. 499 likes, 12 comments - Mark Jones II | Multifamily Mentor (@livinrentfree) on Instagram: "Follow @livinrentfree to learn how to buy your first 2-4 unit multifamily property. Jessica is so experienced and knowledgeable, I am very impressed! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. JLL has a great opportunity to join our Retail Property Management Team at the Shops at Palm Desert. The best thing that can happen to landlords in the area is if this company goes out of business after receiving enough bad reviews. We will reach out to you directly and do our best to resolve this with you. Companies can ask for reviews via automatic invitations. Rent, security and the brokers fee are generally due in the form of certified checks at lease signing. Being a real estate investor can bring tremendous financial benefits. Great Jones has told us a few weeks ago that a second check for the remaining amount had been issued but we have not received it or been giving confirmation of it being sent. They lack communication between departments, which just leads to nothing happening until you pester them enough. I was not compensated properly for loss of use and no fees were removed from the rent being late as Ive paid half as I waited for a solution for this air conditioner unit situation. Were taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. Co-Founder, Senior Co-Founder, Senior Co-Founder, Growth, Senior Co-Founder, Strategy, Senior VP, Senior VP, Growth, Senior VP, Strategy. The General Manager (GM) functions as the professional-in-charge of the specific asset (s) under management . Looking to rent? The bathroom fixtures were old and outdated and I did not damage them. I sincerely believe they are a scam. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. As a property owner, I am very disappointed with the level of service provided by Great Jones. Get started managing your spaces and locations. This was confirmed by my tenant. No tenant should ever be forced to live with rats and this is absolutely unacceptable. We discontinued service March 18th, 2022. I haven't received from Greatjones no information they are unprofessional & scammers. Feel free to reach out to us if you need anything. Hi Current Resident, we appreciate your honest review. Great Jones is terrible, dishonest, sloppy, super unprofessional. Well guide you through the process. Acquired by Roofstock New York, New York, United States 51-100 Series B Private www.greatjones.co 11,116 Highlights Total Funding Amount $33.8M Contacts 47 Employee Profiles 4 Investors 8 Similar Companies 10 Find More Contacts for Great Jones Condominiums are very easy and almost never reject renters. When I finally get a response, my questions are often left unanswered. And They did not that in order. It goes against our guidelines to offer incentives for reviews. Note that complaint text that is displayed might not represent all complaints filed with BBB. Great customer service, fast response times for an out of state company, easy application submission, and overall great experience! A tenant left a few months ago and left thousands of dollars worth of damage and no one at Great Jones can, or willing to, tell me if they sent the bill to the tenant, if the tenant responded, what's the next step, just silence, no one responds to my queries. I emailed numerous times my concerns and my concerns of the morality and legality of taking applicants fees knowing the property is not available for rent with no similar options in the area, and being non responsive to even help to find a property. While things were good initially, the past 6 months were a nightmare. I was able to retract information from our accounting team. This company clearly did not care about our well-being as tenants, and did not ever offer any solutions for these dangerous living conditions. Had continuously been watching a property for it to be open for applications and applied within hours of the home going live online. Great Jones has partnered with a company called Latchel to help intake all new maintenance requests. Find out how we combat fake reviews. I love the fact that Great Jones Property Mgmt responds quickly to complaints for repairs once it has been submitted through the portal ! We paid first,last,and security. For too long, property management has been something to endure, not enjoy. See details. At this point Greatjones lack of communication & professional left me to believe that they are incompetent, unprofessional & scammers. Nobody cared to get condo association permission to do the job so it cost more than $3000 to pay through Great Jones to these AC companies and then more than $2000 to redo everything again according to condo association requirements. Hahahaha. We have had so many issues with this company and we just want to be sent the reminding $420 so that we can be done with this company. When I considered switching management of my townhouse to Great Jones, I checked reviews and at that time I saw a lot of negative reviews from tenants but not from landlords so I decided to give this company a try. scheme but as my property manager it is their duty to verify completion of work. Despite me telling them not to keep reserves on file. Complaint: 18332804I am rejecting this response because: There have been zero scheduling issues between myself and pest control company and I have plenty of evidence to show that if needed. My G." Mark Jones II | Multifamily Mentor on Instagram: "Follow @livinrentfree to learn how to buy your first 2-4 unit multifamily property. This resulted in a leak that then damaged the vanity and my tenant had to request a subsequentvisit on 07/07/2022 charged $90 where I refused to complete the service since the damage had been created by previous technicians. Meaning houses that are thrown together to look good just to find all underlying problems after move in. This resulted in a leak that then damaged the vanity and my tenant had to request a, visit on 07/07/2022 charged $90 where I refused to complete the service since the damage had been created by previous technicians. He didn't know the AC wasn't working. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. He sold the property to Great Jones, who vowed to continue great service without any adjustments. International Association of Better Business Bureaus. Great Jones has been made VERY aware of this and has yet to make any action to find a better option for pest control therefore forcing us to live in an unsanitary environment. I then decided to move out and here is where the problems come. We went around Great Jones. My poor experience is sadly confirmed by the numerous complaints and poor reviews about Great Jones as a property manager and I expect restitution for the work they cannot prove was completed from Great Jones(i.e. They barely answer the phone, and when they finally get you a Property Manager- they dont know which homes have already been leased. They are also thieves. If they didn't have breed restrictions they wouldn't have so many houses on the market. They have an excuse each time why no one has come to fix it. We were told by Great Jones that they would not fix it and we have to wait for the owners approval. We faced numerous maintenance issues, mainly HVAC, where we found ourselves living in a 90+ degree house for weeks at a time during summer months in **************. We will reach out to you directly and do our best to resolve this with you. They are also thieves. What if I was a family member, would I get the same treatment? ******* asked me to directly reach out to the company myself, as show in my previous attachment if you had taken time to review it. In addition, they overcharged me more than $3,000 for repairs that I have not approved, and they have been ignoring me requests for refund for weeks. This company has shown they are not only incompetent of effectively managing a property. Name of the organization that made the acquisition, Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. I was a tenant of Great Jones for 3 years. We are awaiting our documents to sign our lease to our new home. One of their property managers wasted 2 weeks of my time having me view properties that already had current leases and failed to ever inform of it. I need to hear from GREAT JONES. The pipe in the laundry was leaking. I have experienced major delays in receiving time sensitive notifications, getting rental analysis, inspections scheduled, and completion of work items, and an overall continuous lack of responsiveness. Contact our Indianapolis Leasing Team at leasing@greatjones.co. If you do not meet the financial requirements of the landlord, you may be required to have a lease guarantor. Lower costs, higher returns for you. Theyve overseen $4B+ in rental real estate for the countrys largest REITs, including helping drive Waypoint Homes reinvention of renting.. Co-ops are stricter and may require a personal interview. To vacate the property. We are moving out due to post hurricane *** damages and they are selling the home and. Active, Closed, Last funding round type (e.g. Avoid at all costs. 12/22/2022. I hate this establishment I would never recommend anyone to live in any houses owned or managed by Great Jones they should be call called horrible Jones. I also paid my rent on time every month. To reach that potential, we are starting with modern, full-service, highly technology-fueled property management itself a $30-40 billion market, as well as the connective tissue to hundreds of. If you are wishing to dispute any items on your move out statement, please send an itemized list to ********************************* and we would be happy to review. When we moved out in July, we followed all the steps for moving out and notifying the company. Great company to work with !!! That took a month. Thats where Great Jones, the leader in full-service, Indianapolis residential property management companies, comes in. I never told Great Jones that it was repaired by the owner, and to this day (months later) they never called to schedule to repair it or check to see if we got it working. Dont recommend even applying for their properties. Contact Information 3049 Cleveland Ave STE 235 Fort Myers, FL 33901-7046 Get Directions Visit Website (866) 504-2251 Primary hours 8:30 AM - 5:30 PM 1.06/5 Average of 64 Customer Reviews Customer. Troubleman Jay, thank you for sharing your positive experience! Thank you, thank you so appreciated. The man on the phone was absolutely demanding and kept pushing I go ahead and fill out the application. Good company for someone that needs to learn things about rentals and how they are handled. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. Vina, thank you for sharing your positive experience! Now that its up, they are charging me $3,000 in damages even though we had the house professionally cleaned and left nearly EXACTLY as we found it. Great experience Ive had a wonderful experience with Great Jones as all of the customer reps were very helpful and Mr. Pasquale the leasing officer was amazing . I paid out of pocket to have the A/C repaired. Our focus? Details are as follows. After terminating them as my property managers due to a lack of effort and constant displays of incompetence. Hi there, we appreciate your honest review. We signed up with great Jones property management in 2019. The General Manager will manage properties as directed by the property owners and in accordance with the standards and procedures of JLL. Here are 8 tips for writing great reviews. I left this home in better condition with upgrades to many parts of the house. Yes you read me right! So property investors can thrive. BBB is here to help. As a property owner, I am very disappointed with the level of service provided by Great Jones. Hi TOM 5, we appreciate your honest review. Run far far away! So residents can love where they live. Our maintenance team has updated the work order as an emergency. So after 2 1/2 months of the "owner not responding to the request," I found a way to reach the owner myself. Save your money and sanity!I wanted to share some additional follow up issues Ive experienced with Great Jones.After terminating them as my property managers due to a lack of effort and constant displays of incompetence.They have refused to release the funds they kept in reserve for the properties. Reply from Great Jones Property Management. They have refused to release the funds they kept in reserve for the properties. As resolution, I expect a refund for the services not rendered, mismanagement and the poor workmanship otherwise I will pursue other avenues for reparation. After 3 months, we have been trying and have sent multiple emails. Paid rent on time no issues. But all of a sudden Tom the 11th I receive a denial and an adverse action notice cause the email approve was sent in error. 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Our goal is to have this repaired completed as soon as possible. Comical! When I called this out in my email back, I got no response. Hi Al 2, we appreciate your honest review. We would like to have a better understanding about your experience. I will give great jones a chance to fix this the right way for once and be fair to good previous tenant that was treated wrong by you all. Thank God I watch my stuff I was able to restart my own account in time before they came to cut my services off. We will reach out to you directly and do our best to resolve this with you. Now great jones is trying to recoup the money they spent on the air conditioner unit for damages to the home. We are looking for the refund owed to us. So on Nov 11 I was able to contact tenant support. With an unemployment rate of 2.7%, the city has experienced incredible economic growth. Companies can ask for reviews via automatic invitations. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Who miraculously was able to contact the leasing team, whom by the way has no access to telephones only to emails they do NOT respond to. leasing@greatjones.co or (239) 201-2164 Own rental property? We are committed to delivering a delightful experience and improving your profitability, and we tie our service fees to it. We rented our property from January 2020-July 2022. Great Jones is building the modern operating platform for the residential rental asset class. It has been 4 nights. Walk-in payments are not accepted at any of our locations. dollars in rental homes owned by small-scale investors. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Sincerely,*******************************. Apply now Together, we'll deliver a greater property management experience. At this time we are monitoring this work order. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. She was charged for a service that never took place. But it also means being a full-time landlord fixing toilets, chasing rent, and spending nights and weekends responding to your residents. The washer hose is attached to this. We have only be sent an initial check of $687. All our buildings are located close to public transportation, shopping, dining, outdoor recreation, entertainment, hot spots of Chicago nightlife, and have easy access to the lakefront. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Chevrolet_Peety, thank you for sharing your positive experience! About Great Jones Property Management Information written by the company Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. Sincerely,*************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. They initially charged me close to $8,000 to get my property "************" and allegedly fixed a long list of issues which I recently learned many were not actually fixed. Hi Keena, we appreciate your honest review. So property investors can thrive. Thats right they charging me fees when theyre no longer managing the property. Please let us know if you received the final funds. My elderly mother was charged about $200 to repair a mailbox that a drunk crashed into. He got mad because we went just to tour the home, not fill out the application because we werent settling for anything quite yet which was VERY tempting considering how nice and cheap it was. Was sent a email a y 11 pm stating that they not renewing my lease and I have 80 days to get out. GREAT JONES - 14 Reviews - 442 W Kennedy Blvd, Tampa, Florida - Property Management - Phone Number - Yelp Great Jones 14 reviews Claimed Property Management Edit Closed See hours See all 5 photos Write a review Add photo Location & Hours 442 W Kennedy Blvd Ste 280 Tampa, FL 33606 Hyde Park Serving Tampa Area Get directions Edit business info Super shady. Now I also have to spend money on attorneys to get my money back from them. Premium property management companies in Indianapolis, like Great Jones, help property owners benefit from this with expert property management services in Indianapolis. The process seems painless to get in, but reporting property issues on move in and repair issues along the way is a painful process. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our records indicate that you have been provided with the required documents on 10/4/22. I had an anticipated move in date of the 19th of November. They will not respond to your emails or calls and if youre lucky enough to get someone on the phone its with a third party company that has nothing to do with Greenville and has limited knowledge about any of the properties. BBB Business Profiles generally cover a three-year reporting period. They do not return phone calls, emails or even a registered letter. Unfortunately, based on the information provided, we are having difficulty locating you in our system. If you could provide more information to us, we would be more than happy to try and make this situation better. I don't know if Great Jones is in this. I got a local phone number but it always forwarded to voicemail, and I needed to wait days to get any return calls. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Only to get an email the following day that it had been leased earlier that week but could use my application fee towards a different property. As a resident living in a property managed by this company I would like to express my complete and utter bewilderment by the lack of responsibility taken by this company to provide maintenance to the dwelling. Application fees ($50 - $350) Criminal and Credit Check Fee ($50 - $150) Brokerage fee, if applicable. This company uses the cheapest contractors to do any repair which means no quality or warranty. toilet sealing, quality of **********). I have always been a good, respectful tenant. Reliable premium management and maintenance. I contacted the maintenance service provider.Initially the repair company contracted to do the work never showed. I work from home and have disabilities. The application & $50 for fee was submitted on Feb17th 2022.

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