why does ebay think my item is counterfeit

Dont give eBay sellers your personal information. We welcome your feedback. It automatically sorts by recent items first. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. In this scam, the buyer then accuses you of sending a damaged item. In the future, please ensure items you list for sale on eBay are authentic. Learn More:Why Scammers Want Gift Cards (and How To Avoid Gift Card Scams) , It can be very frustrating to narrowly miss out on an item you wanted. if you receive a counterfit item you use the MBG to open a not as described case to get your money back. Immediately. If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. It is their site, their rules. Always do your research on the seller by reviewing their feedback and selling history. They don't have to explain anything. Related: How Do Hackers Get Passwords (and How To Stop Them) , Buying a car through eBay Motors can be convenient but any large purchase makes you a target for scammers., During an eBay Motors scam, fraudsters create a vehicle listing and include a sob story about why they need to get rid of the car (usually to do with a family member who is sick or leaving on military deployment)., Then, theyll ask you for a wire transfer or other non-reversible payment before they ship the vehicle to you. By clicking Sign up, you agree to receive marketing emails from Insider I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. At first, it might seem foolish to pass up a generous offer, but often its a trap. The money will be recovered from you and you will be charged an additional chargeback fee (thats $20 for PayPal, individual credit card companies vary). FullmetalPain22 7 yr. ago We have credited all associated fees except for payments processing fees and the final value fee for your listing(s). If the seller isnt willing to help or there are warning signs of a scam file a report with eBay. You could always try selling in a different market- many have had success on Facebook. They just told me ebay found the listing and reported it as fake. Also since you have been warned of such you on the list to be checked. Did Scammers Use Your Credit Card? On its Prohibited and Restricted Items policy page, eBay points out which items are prohibited from their listings: To identify an imitation item, look at all the pictures. I know for a fact they are real products because it comes from a authorized store. Then reach out to the seller by opening up a return and requesting a refund. You can chat with other sellers about anything to do with running a business on eBay, ********************************************************************, Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/, New!Create and share custom posts on Facebook, Instagram, Twitter, or Pinterest from your eBay Store, Get organized with the help of business policies, Seller Announcement: Promoted Listings AdvancedBETA now featuring more slots in search, Automatically keep your Promoted Listings Standard campaign competitive with eBays dynamic ad rate, Keep your listings and eBay Store up-to-date, Use the right tools to take your business further, A conversation with eBay General Manager for US Markets, Adam Ireland, Reminder: Spring Seller Check-In is tomorrow, Tune in to part two of our series on listing myths, Check out this weeks podcast episode and learn how to handle angry customers. While it seems like eBay should cover losses for a scam that is this obvious, there are some specific situations in which purchases arent covered by eBays Money Back Guarantee. Miles Brignall. In this scheme, fraudsters post fake eBay customer support phone numbers on product listings, profile pages, or on websites that show up in search results. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. I have been talking to someone with same story Im trying to buy a car. Once payment is confirmed you ship it promptly. Does True Religion Jeans have a factory in China? I do not want to break any of eBays rules. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. To fully understand eBay Authenticate, it's best to learn how it works as a seller first, because that's where the inventory you will shop as a buyer comes from. So I get an e-mail from ebay saying two of my items are counterfeit. Amir graduated from William Paterson University in 2015 with a degree in journalism and public relations. The buyer receives the item but claims you sent an empty box in other words, accuses you of fraud. I manufacture them myself and sell for only one price. Report a buyer if you think they have acted illegally or fraudulently here. If you purchase something on eBay outside of eBay Authenticate and it turns out to be counterfeit, you run the risk of being stuck with that item and not getting your money back, unless you ask eBay to step in and they're able to remedy the situation. Access your favorite topics in a personalized feed while you're on the go. Never give up passwords, PINs, 2FA codes, or sensitive information (such as your SSN) over the phone. If you do, you will be permanently banned and never be allowed to sell on eBay again. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. That is true because TMC did NOT make the item so you can't call it a TMC item. The only thing he said was for me to post the receipt in my listing to prove I bought it. Taking action within the required time frames. As a buyer, you may be eligible for eBays money back guarantee if: As a seller, youre required to follow eBays policies, including: Knowing how to avoid fake listings and scammers on eBay can ensure that you have a safe, positive experience.. Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. Artifacts, cultural heritage, and grave-related items, Government, transit, and shipping-related items, Hazardous, restricted, or regulated materials. Incompetence I guess is highly valued at eBays headquarters. I've never purchased a high-end watch or designer handbag on eBay, but I have made many successful purchases on the sitein the past. Examples include fake, counterfeit, broken, or damaged items. Learn how your comment data is processed. The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment. And because you didnt use an approved payment method, you cant dispute the transaction. With all of the added benefits, there's really no reason not to shop or at least browse on eBay Authenticate for those high-end luxury items and collectibles you've been nervous about buying online. E bay in many cases are making more profit than the sellers. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. Items are only covered by the latter. How do they sell my exclusive manufactured trademarked product for lees than I do?? As per the title, why does eBay knowingly allow the selling of counterfeit items? They may even provide photos of the broken item. They may be compensated as a marketing affiliate of Aura, but their ratings are all their own. To my dismay, they suspended my account. There is one more scam that I have had to deal with. If the item is sold for more than $750 the item must have signature delivery proof. Read reviews and feedback before purchasing to see if anyone has reported being scammed by the seller. Scan this QR code to download the app now. Related: How To Know If Youve Received a Fake USPS Tracking Number . Message 3 of 3. Isnt it obvious? The 10 Latest eBay Scams (and How To Get Your Money Back) Open a refund request with the seller. Removing them protects sellers and their buyers from buyer protection claims and financial loss. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. Always sign into eBay (or use their mobile app) to find a vehicle, and complete the checkout process directly on eBay. The buyer will pay with a fraudulent check. The item you get doesnt match the sellers listing. Used underwear and socks are not allowed. As compared to the competition. They may just be trying to prolong their scams without getting reported.. Some of this advice may be second nature to you, or may not apply to all sales. Heres how you can request a refund, If scammers have your personal or financial information, monitor your credit report for. Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. Car & Truck Safety & Security Accessories. If you have been scammed, well show you the steps you can take to report it. Why does eBay have this policy? If its not, contact eBay to report that the item doesnt match what was in the listing., Dig deep into a sellers reviews. The online auction site launched in 1995, and scammers have used it ever since. What another seller is doing is not relevant to the status of your account. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. Try to avoid buying items in categories that arent covered by eBays money back guarantee. This is a major benefit as some sellers on eBay don't offer returns. A deal that seems too good to be true or includes a sob story as to why the vehicle is being sold.. Related: How To Tell if Someone Is Scamming You Online , Most eBay scams stem from fraudulent listings or misleading sellers. eBay involves a lot of trust on behalf of the buyer and the seller, but its relatively easy for that trust to be exploited. Why won't my eBay items get any views? - Quora In the rare instance that you do have doubts about the authenticity of an item you've received, you can contact the seller, return the item in the same condition you received it in with the eBay Authenticate tag still attached, and the experts will re-authenticate your item. Tip Why does eBay knowingly allow the sale of fake goods? This looks like a long list but its important to be very diligent when buying or selling on the eBay platform. You close the listing and send the item, but either they dont pay, or they dispute the transaction with eBay, claiming the item was broken or that the listing was a fake. Do not relist them. I could not even upload the receipt where I got the product to help win the appeal. They receive an eBay order for my product, selling at a discount to undercut me, and receive payment. I know for a fact they are real products because it comes from a authorized store. The scammer eBay seller keeps the eBay payment, I get full payment from Etsy and the buyer gets his product. Its usually not a good idea to trade with accounts that have bad feedback. I am upset at eBay because they are not being transparent and they will never tell me what I am doing wrong with my listings. As a seller and buyer in the U.S., I've witnessed an uptick in fraud attempts as recently as last week. 6. Heres a list of the latest Venmo scams you need to watch out for and how you can keep your money safe. This jitem and countless others go unchallenged. Illegitimate sellers may offer an item for sale but then request that the payment is sent outside of the platform. 12-31-2021 kh-cathy. 08:54 AM 12-30-2021 Delivering items as described in the listing. Get ExactlyWhat YouWant On eBay. did said person say they woud send you the motorcycle and the title and then you would have to pay? Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. The company UV prints or pad prints ink onto Lego pieces to customize them. 12-29-2021 In my 8 years selling in this account, I have been warned about selling two different DVDs alleging they were boots; neither were, but I desisted. Dont click on links or open attachments in unsolicited emails or texts. Robert Downey Jr. joins Aura to spotlight the crisis of online crime. In fact, it is said that eBay allows you to sell official replicas and not counterfeit items. If you still need help, let us know your problem. I agree with that. We want you to be happy with your purchase and are committed to making sure you can purchase items from eBay with complete confidence. What Happens If You Get Caught Selling Fake Stuff on eBay? Next, look at where the item was manufactured. Examples of counterfeit products include: Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, loss of buyer or seller protections, and account suspension. If youre the victim of an eBay scam, there are steps you can take to recover your money and protect others from the scam: eBays Money Back Guarantee helps protect buyers and sellers. The buyer gets a good deal and eBay makes a percentage off the sale. The scammer pretends to be Ebay customer service and convinces the victim to hand over money or sensitive information. It is not a reason to flout the rules and relist. Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. Obviously, they do not because they are a bunch of incompetent double-crossers. . How eBay Authenticate Works for Both Buyers and Sellers - Insider Gift card scammers reach out to victims by phone, email, or social media. We do not claim, and you should not assume, that all users will have the same experiences. Your own words say all the items are similar in how they are made so they are all in violation. There was another seller on these boards recently saying the same thing.their 'customer minifigs' were being pulled as being counterfeit. Perhaps if eBay banned such sellers with a zero tolerance poli. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. We're here to help you if you believe an item to be counterfeit. eBay will not assist with a transaction that occurred beyond its purview. ** Free trial offer can only be redeemed once per customer. Ebay doesn't decide if something is fake or not. They offer some sort of limited-time discount in order to create a sense of urgency. If the shipped item was sold for under $750, delivery notification is adequate proof. eBay UK - eBay Safety Centre: Counterfeit items Disputing the chargeback can take a lot of time and hassle on your behalf. The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them. Scammers are hoping that youll assume the shipment was a mistake and return the package. But you have to follow eBays policies to be covered. Spicemas Launch 28th April, 2023 - Facebook Look out for fake returns and force them to return the item, if they return a fake, I hope you have the proof you state you have, because then you can nail them as a fraudulent buyer. Unfortunately not everyone who gets caught for selling fake stuff on eBay is . eBay will demand a return and the buyer sends the empty box back to you, keeping the item and the money as its refunded. 08:54 AM. The scammer only needs to say they suspect something was wrong and most institutions will chargeback straightaway, regardless of whether they already have the item or what condition its in. Because you may not have been aware of this policy, we're sending this notice to educate you about it and ask that you follow this policy in the future.- Listings that didn't follow this policy have been ended.

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