why does my alexa keep stopping playing the radioclarksville basketball
If you tried the solutions above and came to the conclusion that your Echo needs replacing, check to see if your device is still covered under Amazons warranty. Hopefully, this article has helped you determine why Alexa is stopping music playback and how to fix the issue. Once 30 minutes has passed, the music, podcast, audiobook, or other sound will stop playing. This can be caused by loud noises or by other devices that are using the same frequency as the Echo. Turn off your Echo device. Or, if you want to listen to music for a shorter amount of time, ask her to play music at a high volume. What is going on? Switch Wi-Fi networks, if possible. Head to Amazon's website for full Some users describe this issue as being specific to certain music streaming services. To do so, open the Alexa app, then tap Devices > Echo More often than not iHeartRadio loses connection because there is an issue with your Internet connection. From the Alexa app home screen, go to More, then Skills and Games. This results in interruptions to your music. If youre not sure which sleep sounds to choose, the Alexa app has a sleep sounds library that includes a variety of sounds and tracks. If your Echo isnt letting you do that, youre no doubt frustrated! This happens to me a lot, too. But theres nothing more annoying than when the music wont play! Alexa completely failing to understand a single BBB radio station pic.twitter.com/0SI6GV83dF. Check out these TechJunkie articles: Here are the answers to more questions about your Echo devices. The show is better but the echos never reconnect. My Echo plus worked flawlessly for a couple of years. Once connected, youll be able to control which station and song you listen to, as well as the volume. Peer-to-peer or hotspot networks cannot run these bands and standards. | Turn on the Echo device so it can be the first to reconnect to Wi-Fi. Update both as necessary. First, you can stream music to your Echo via the Alexa app. Wait for about 30 seconds, then turn the router back on. Skills may also need updating or may need to be uninstalled, then reinstalled. Please note that all comments go into a moderation queue (to prevent blog spam). Some of them dont even support the 5GHz channel, which can make the 2.4GHz too busy. These are not stubborn problems, and the following steps will guide you on the same. There, youll see an indication via the number of bars of how strong your signal is. The first is through the Alexa app. Once youve connected the Skill, you can go to the Entertainment section of the Alexa app. But dont worry, as connectivity issues are pervasive with these devices. If youre using your Echo via Bluetooth or aux cable to listen to music, the internet or service on your mobile device may be the cause of your interrupted music. Alexas abilities range from turning on the lights to ordering pizza, but one of her most commonly used functions is playing music. Restart your Alexa device by unplugging the power Check to see if there are any updates available for your Alexa and Pandora apps. Thats what i need to know, not how to connect. Please try again in a few minutes. Sometimes the music pauses to buffer one too many times or it just stops altogether! We apologize for the If you own an Amazon Echo, youll frequently discover new features and even some Easter Eggs. Connected TV Update, Some users are being asked to link their account despite already signing in on Alexa devices, BBC Sounds playback on Alexa stops or cuts out, BBC Radio 4 The problem is that it stops after one song. In order to determine the root of the issue, its important to troubleshoot your Echo. She will start playing the songs in the playlist and will continue to play them until the playlist is finished. If you want to use your mobile device with Bluetooth, try to keep it line-of-sight. However, in general, most Alexa devices are capable of playing sleep sounds overnight. Update, Download option not available for some programmes. Does anyone know what a flashing blue light means? But, unfortunately, problems streaming your favorite music or podcasts may sometimes occur. Best answer by UKMedia 31 December 2018, 10:45. Related Reading: Echo Show Song Lyrics Not Showing Or Being Really Buggy. All rights reserved. If the Alexa app needs to be updated, youll see it under Apps that need to be updated. If youd like to join in, please sign in or register. Read more. If nothing else helps, factory reset and starting from scratch will most likely do the trick. Dollarbill1979 5 yr. ago It's funny this came up. It seems @alexa99 is having problems playing BBC radio stations and rather than just saying "Alexa, Play Radio 6" you now need to say "Alexa, ask BBC This is one of the most common reasons that your Echo has to keep buffering your music, or it stops altogether. Disclaimer: Some pages on this site may include an affiliate link. Not on Tunein on tablet or smartphone or even PC, just from Stupid Alexa. @BBC6Music A textbook example by @BBCSounds of introducing friction instead of removing it. Some people might not want their Alexa device to play the radio all day, every day. Or even more frustrating, what if the device is continuously disconnecting and reconnecting? So, if you want Alexa to play music for a longer period of time, ask her to play music at a low volume. Web6 Main Reasons Why Your Alexa Might Stop Playing Music 1) Your Alexa device is not connected to the internet. This has recently started happening on my Echo. Finally, ask Alexa to play the playlist for you. Note: Connection to your router's 5 GHz channel isn't applicable with Amazon Tap. However, 2.4 GHz performs better for devices separated from the router by walls or other obstacles. First, make sure that you have enabled the "night mode" feature in the Alexa app. Under investigation, Listeners hearing Red Button broadcast after launching BBC Sounds TV app, BBC Sounds Force close everything, then reopen the Alexa app. The Amazon Alexa team said: Our apologies for the inconvenience. You speak into the void, and nothing happens. WebYou might want to run a diagnostic on your Wi-Fi - sounds like your connection keeps dropping. Why am I unable to access BBC Sounds on Alexa even after linking my account? Hold it in until the light rings turn on and off again. The most common cause of Alexas music pauses in the midst of songs is a faulty internet connection. |. We've identified a problem with Google Assistant. Weak Wi-Fi signal Your email address will not be published. On the Echo Show, you can tap the Play/Pause as well as Next song buttons. We suggest that you start with a tried and true fix for electronic devices: the restart. For Android users, youll go to the Google Play Store. Due to the common nature of these problems, there are many workarounds. It is available and playable on other Tunein platforms but seems now to have been removed from whatever version Alexa uses. Why do BBC Sounds streams stop or cut out when listening on my Alexa device? Reading this thread reinforces my sceptical view of gadgets which offer technology for the sake of it. Save my name, email, and website in this browser for the next time I comment. Always losing connection, getting that red ring saying its having a problem whereas my 1st gen Echo has been flawless. Unrestricted: The app will be permitted to run in the background without any restrictions. You might also consider setting up a dedicated Wi-Fi network for your Wi-Fi devices, or moving a bunch of devices to a non-Wi-Fi setup such as using Philips Hue bulbs and the Hue Bridge. However, if youre not using your Echo device, we recommend turning it off to conserve energy. Then one day it went offline and nothing i did resolved this. If the Echo cant connect to the internet, it wont be able to play music. WebThese are three likely reasons this is happening: 1.) To make sure your Alexa device is always playing the radio, youll need to enable the Radio skill in the Skills section of the Alexa app. Why on earth spend large sums on a device which relies on voice inputs when a real Internet radio does it so much better and more reliably with old fashioned displays and menus? teied all the usual reconnected numerous times but every day it loses its connection and the only solution is switch off and. Its no secret that Alexa is a fantastic personal assistant, but did you know that she can also keep you entertained all night long? Try asking Alexa play (radio station) on Tunein. You can ask her to play music from a certain genre, artist, or album. Choose from one of the available options. On the bottom of the Echo, theres a power LED that serves as a Wi-Fi indicator. Select the app you want to prevent from sleeping, and then tap Battery. She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! Obstructions such as walls, as well as the ceiling or floor between floors in your home, can all act as barriers to Bluetooth signals. How long will Alexa play music before turning off? WebWhy do BBC Sounds streams stop or cut out when listening on my Alexa device? Is the Wi-Fi connection is bad, or theres no connection at all? To perform the reset on the first-generation Echo and Echo Dot devices, you will need a tiny tool: a paper clip, an earring, a needle, or very thin scissors. Privacy Policy | For example, "Alexa, play thunderstorm sounds." Amazon offers Guard Plus for Echo device owners. Theyll be able to help you determine the root of the problem and may be able to provide a solution. WebConnect to your router's 5 GHz channel. If the Echo cant connect to the internet, it wont be able to play music. Another possible explanation is that you have set up Alexa routines that unintentionally turn off the music. After that, its the same drill as with the first-generation devices: the light ring will turn off and on again, then itll turn orange, and the device is ready for setup via the Alexa app. Have you established that everythings okay with your network access? To avoid the extra steps, instead, go into your mobile devices settings, then to Wi-Fi. This enables your content such as favorites and playlists to sync. You may have your device set to shut off Wi-Fi once your screen goes to sleep. Another possibility is that there is something wrong with the audio file that you are trying to play. When you stream music via the Alexa app, you control songs and volume via the app or your Echo. There is no definitive answer to this question as it depends on a number of factors, such as the specific make and model of Alexa device you are using and the type of sleep sounds you want to listen to. Here on Smart Home Point, she shares her knowledge with the world in hopes itll help you create and maintain your smart home. If your Amazon Alexa is cutting out, make sure it is properly plugged and the power cord is secure. This will reset the Echo and may fix any software issues. Your router may use both security protocols, WPA (Wi-Fi Protected Access), andWPA2 (Wi-Fi Protected Access II). Theres no definitive answer to this question since it depends on how youve configured your Alexa device and which radio stations you listen to. I have just tried again to get it to play that radio station via voice command and it did. If yes, then please log out of the other accounts and then complete step 2.1 again; When you find it, click on the Skill. If theres still no connection, theres a possibility that youll have to contact your Internet Service Provider for technical support. WebRestarting your internet router is also a good step to try, and making sure your router's software is up to date. On the next screen, go to the tab labeled Your Skills. All Rights Reserved. If youve tried all of these troubleshooting steps and youre still experiencing issues, contact Amazon support. Fewer bars mean a weaker signal. Amazons help isnt at all helpful on this one! 2) The song you are trying to play is incompatible with (and many of them will also play your Bluetooth phone, same as the speakers). At the end of the day, we all want to be able to listen to our music uninterrupted. Then you can open the Alexa app on your phone and start the setup process over again. After connecting Alexa to new internet, I keep getting that my pandora can't be palyed. Open the Alexa app and go to Devices > Echo & Alexa > Your device > Bluetooth devices. If the Bluetooth device is displayed as a Once youve done that, you can then ask Alexa to play your favourite radio station by saying something like, "Alexa, play BBC Radio 1.". Where I was trying to play iHeartRadio and it was dropping. I even tried the hard reset to no avail. In the worst case, you might need to buy a new Echo or ask Amazon for a replacement, if it is still under warranty. Smart Home Point 2019-2023. To see whether your app needs an update, youll need to go into your respective app store. You can also ask Alexa to play a specific album, artist, or genre of sleep sounds. Yes, you can leave Alexa on all the time. Enable Alexa Radio by Installing the Appropriate Skills. Enter your username or e-mail address. There appears to be a glitch with Alexa that means it will only play a BBC radio station if you do so through BBC Sounds. 2.) If thats whats happening, there may be little you can do in this case. On the next screen, youll see the network youre currently connected to, as well as other available networks. Update, Audio intentionally distorted in episode nine of The Whisperer in Darkness, Mobile/Tablet app There are a few possible reasons for why your Alexa might keep stopping when playing music. William Stanton You can then say, Alexa, ask BBC Sounds to play Radio 1, for example, and listen to BBC stations through your smart speaker as normal. Other times it plays up to 50 songs on my list, but it always gets to Alexa saying " having problem playing pandora lisit". DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. How To Screen Record Facetime With Sound On Iphone, How To Make Custom Notification Sounds Iphone. This functions much like Bluetooth does, except that youll be using a wired connection versus a wireless one. If I check the app I can see the station and when I click it it plays.it drives my wife crazy! Inconsistent internet connection? Please check your device settings to ensure Wi-Fi stays enabled. 2021 Associated Newspapers Limited. If youre still experiencing problems, you can unpair and re-pair your Bluetooth devices. WebThe problem is that my Echo, randomly (after some minutes or hours) stops playing radio station saying something like The radio xxx is not available now. Sadly, I am having exactly the same problem with the same radio station again. One of the many things that Alexa can do is play music. Ease this congestion by turning off Wi-fi on devices youre not currently using. The more devices that are using the same network, the more the Wi-Fi signal has to spread its bandwidth, resulting in slower speeds. Move both the Echo and your router as far away as possible from all electronic devices in your home that could hamper the signal. Tap on the i next to the Wi-Fi network youre connected to. Both my old Echo Plus and my new Echo Dot (bought because I thought the Plus was faulty) repeatedly revert to set up mode. Fortunately, the chances of the issue being too serious to deal with on your own is low. Go to Settings, then tap on the Wi-Fi section. WebMusic or Media Not Playing with Alexa. The Entertainment section is where youll find your recently played music, as well as other options for music and podcasts. You can also ask Alexa to play music from a specific artist or album. Like any other customer service, they will probably test your patience by politely asking you to repeat all the steps youve already taken. | If you want to listen to a specific sleep sound, you can say, "Alexa, play [sleep sound name]." Amazon Alexa users are reporting issues for the second straight week, with reports that Echo devices have stopped playing BBC radio stations. If theres a multitude of devices connected to your network, your Wi-Fi will probably be unable to keep the pace. Trying another device if possible They may be experiencing issues that only a fresh install may fix. But With a knack for troubleshooting device issues, shes been the go-to for family and friends for all kinds of tech-related issues - dating back to VCRs! Next, ensure your internet Under investigation, International users have reported no sound when streaming, When listening using an Amazon HD8 device, the volume is very low, Smart speaker Poor wi-fi connection? If you cant find the issueaffecting you thenget in touch. pic.twitter.com/CNXsPOfeuw. Like apps, skills give Alexa the California Consumer Privacy Act | Voice requests to control Sonos and play music will likely fail. If thats the case, its probably the Echo that doesnt connect. I had the same issue on my echo dot this morning. You can access all of these sleep sounds by saying, "Alexa, play sleep sounds" or "Alexa, play nature sounds.". Go to the Amazon Music app, tap, and hold the app icon. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. If that doesnt work, go down the list until the problem is solved. | Sometimes it plays 5 songs on my list. Problems may arise due to some unresolved glitch or software bug. Why is there no audio when I try to play a programme? If the interruptions stop, then the music service was the issue. Youre entire article speaks to obtaining a connection, yet the issue in the headline is about it continually losing a connection. Keep in mind that router signals spread horizontally and downward from the source, so the higher you move the Echo and the router, the better. All my devices connect back fine except my echos. I have my WiFi router scheduled to switch off at midnight and turn back on in the morning. Your WiFi may be affected by interference which would cause For Amazon Tap, make sure that the batteries are Thanks, I will take an in depth look at that tomorrow. 6 Common Music Streaming Problems and How To Fix Them, Echo Show Song Lyrics Not Showing Or Being Really Buggy, Newsletter (14th Dec 22): Eufy Caught Lying (Apparently?