firestone appointment policy

There is still time to experience our top-performing winter tires. A tire rotation consists of removing the tires from their current locations and rotating them to another location on the vehicle. 2022 Bridgestone Americas Tire Operations, LLC, This site uses cookies to enhance your user experience. Invoice number 155891 for my 2022 Honda Civic Sport Touring. I had a complete vehicle inspection with oil change on 01/28/23. Warranty excludes all electronic components of part(s). This site uses cookies to enhance your user experience. Regular preventative maintenance can help extend your vehicle's lifespan and save you from costly repairs and potential roadside breakdowns by keeping parts and systems running smoothly. Consent not required to be considered for employment. Message and data rates may apply. OTHER SERVICE WARRANTY EXCLUSIONS: Replacement of anti-freeze or clamps is not included in the warranty on belts/radiator hoses. Replace any conventional tire with the proper RFT as soon as possible. No more ignoring. Select your vehicle type and the services youd like. This month my car battery was acting up ( I got a message on my car staying that I needed to check battery). Routine maintenance schedule services involve simple tune-ups like filter and fluid replacements, tire rotations, and general parts inspections that come at various mileage intervals. Download the free app today. For an immediate refund, stop by the Costco Wholesale Tire Center when the tires arrive. **Valid at any company-owned store. The retailer must be an authorized reseller of the product and selling it through their own, non-auction channel. Lets get started. Whether you need all-season truck tires or high-performance car tires, If you have further questions concerning Tire Pressure please contact Technical Services at 1-800-847-3272. Today, Firestone is one of the world's leading and most trusted . When your battery is old or the terminals are loose, your car likely won't start. Directions An oral emergency can occur at any time leaving you with the demand for an oral surgeon. You can save time in the store by pre-booking your maintenance service appointment online today. Then they said that it was out of gas. Subject to in-store equipment availability and employee qualifications to align vehicle. I noticed that they had cut without notifying me or getting an approval the plastic that protects my tires. Learn More * You will receive recurring text messages from Bridgestone. This is only a job for a qualied tire service professional. plus oil changes, brake services, maintenance, If you cancel within 24 hours of the scheduled start time for the Job, you may be charged a fee of $30. For more information on what cookies we use and how to manage these cookies please visit our, Get Up To $70 Back By Mail On A Firestone Visa Prepaid Card, Experience Our Top-Performing Winter Tires, California Transparency in Supply Chains Act of 2010. They lie again and say they did call, THEY DID NOT. Please call store to confirm availability and pricing. About Sharecare Leadership Editorial policy Blog Press center Health equity Investor relations Careers Contact us Help Sitemap. You will be notified by phone or emailwhen your tires arrive at the warehouse and you will have 14 daysfor installation. Our skilled technicians When expanded it provides a list of search options that will switch the search inputs to match the current selection. Your distance capability may be less, or more, depending on your specic operating conditions. Firestone brand Run-Flat Tires are marked on the sidewalls, near the wheel, with the RFT logo. We'll take it from there. Available on iPhone and Android. Whether you rely on We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Firestone Complete Auto Care, Featured Firestone Complete Auto Care complaints. Some exclusions may apply; please see details below. This app is aweful. Not completing work orders. We'll take it from there. Before I even left the lot I let them know. When your car works, everything works! an everyday sedan or slick sports car, Terribly designed app. Staying on top of a routine maintenance schedule helps you replace important components before they wear out, such as transmission fluid and accessory belts, so that your cars more permanent parts can operate more efficiently. stores around the country, Firestone is a reputable tire brand that has been in business for more than 120 years. *, We value your time, if your vehicle is not ready at the time we promised, we will offer a 10% discount on your next purchase (discount cannot exceed $25.00).**. Feb 8th: took truck to Firestone at 945. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance and even get special offers and deals. Aside from time and normal wear and tear, a car accident can cause the wheels to become misaligned. Costs of additional brake system components, including master cylinders, rotors, drums and all additional labor, are warrantied for a period of twelve (12) months or 12,000 miles, whichever comes first. Click below to find job opportunities at your nearest Firestone Complete Auto Care. experienced technicians The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. If you modify a requested Job within 24 hours of a scheduled start time for a Job, you may be charged a fee of $20. Warranty is void if vehicle does not have a working odometer either (a) at the time of the initial purchase/service, or (b) at the time of presentation for warranty claim. I am not satisfied with work and need a refund. You may modify your Job at any time, subject to the following. How can I schedule an appointment at my local Tire Center? Littleton, Accidents. Customer must provide a current, local advertisement. This refund is not to be combined with any other offer or used to reduce outstanding debt. I had a scheduled oil change at the Pleasant Hill IA location(store 304016)on my 2010 Dodge Ram 2500 Laramie on March 15, 2023. Plus, youll enjoy various industry-leading perks, including competitive pay, performance-based incentives, paid training, and healthcare benefits. Safety starts with understanding how developers collect and share your data. Learn the best refueling practices and what can happen if you refuel with a running engine. Routine maintenance services are often done on a 30-60-90 interval, meaning you should perform essential preventative maintenance about every 30,000 miles. Littleton, CO Instead of Googling "emergency dental surgeon near me" and attempting desperately locate someone who comes unrecommended, call our 24/7 dental practitioner hotline. Your RFT will be marked on the sidewall with run-at or low tire pressure operating speed of 50 mph (80 km/h). I even asked for the old one. Store We know cars and trucks from bumper to bumper, but we also know drivers. Easily schedule an appointment at one of our 1,700 locations - Open late and on weekends. We believe that when it comes to helping your engine run its best, there are two things you shouldn't forget about: car batteriesand oil changes. The warranty covers unforeseen road hazards, flat repairs and free replacement of non-repairable tires within the first 25% of tread wear. For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our. Sticking to a routine maintenance schedule is one of the best ways to keep your car running smoother for longer while helping avoid costly repairs. *This guarantee extends to the Customer, within thirty (30) days after the date of purchase, a refund of 200% of the difference between a competitors current, delivered non-sale price and the price of the same tire purchased from a Bridgestone company-owned store. If you see damage or an unusual condition, have your tire inspected by a qualied tire service professional. They refused to put gas in it so I ended up having my son bring gas. Take care of your car, and itll take care of you. You can save time in the store by pre-booking your maintenance service appointment online today. February 4 2023 at 9:00 a.m. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. Visit your local Firestone Complete Auto Care for high-quality auto repair, maintenance, and tires. Repay me $789.54 for the damage they caused to my van. If you've made an appointment on Costcotireappointments.com before, you can Login using the email address and password you previously created. Charges reduced to 1 hour labor. Download the free app today. And i say give me fifteen minutes to get there and they tell me they're not going to wait for me because they're walking out the door. Most parts and services purchased at Firestone Complete Auto Care are covered by a minimum of twelve (12) months or 12,000 miles, whichever comes first, with some parts and services carrying a different warranty. Whether you prefer high mileage, conventional, synthetic, or synthetic blend oil, your car needs fresh oil at the factory recommended interval, which is typically 3,000 miles. By texting BRIDGESTONE, you agree to receive text messages from Bridgestone at your mobile number, which may be sent through an automatic telephone dialing system. If you have further questions concerning Tire Pressure please contact Technical Services at 1-800-847-3272. Message and data rates may apply. At Firestone Complete Auto Care, our goal is customer satisfaction. Flat tire, flashing dashboard light, or strange engine noise, we can handle it. When replacing your tires, consult your vehicle owners manual and tire information placard for recommendations, if any, concerning the use of speed rated tires. Sign up to receive offers and promotions in your inbox! Download the free app today. Thanks for your honest assessment. Tire Replacement Questions | Firestone Customer Information FAQS We have answers to the questions that are important to you. If a defect exists within the warranty period, the warranty will not expire until the defect has been fixed. 7980 S Broadway Researchers and scholars not affiliated with the University are welcome to use many Firestone collections under certain conditions, although non-affiliated researchers may be subject to a fee for access or borrowing privileges. Find your specific vehicle maintenance schedule with our online database above or by using the MyFirestone app. Jump to a Section Pricing TIRE OFFERS & EVENTS Stores & Inventory Tire Registration Warranties Product Maintenance Information Run-Flat Tires A refund or the cost of a new rotor and half the labor cost. You can download a full warranty booklet from our Tire Warranties section located. Something about having to turn it in? It must be a size authorized by the vehicle manufacturers. Once you log in, you can search for a location to schedule your appointment (if you ordered new tires on Costco.com, you should select the same location where your tires will be delivered). During this time, the oil was never changed. Message and data rates may apply. If in doubt, do not exceed the 50-mile (80 km) limitation. You can depend on our I dropped it off after waiting all day for it I get a call that is wasnt ready the oil had been changed but they didnt know how to get the oil filter off. . Seek tire service as soon as possible to minimize tire damage. If they do find a maintenance or repair problem, they won't take any actions without talking to you first, so you're never surprised with unexpected repair costs. You may cancel a scheduled Job at any time, subject to the following. Then after 20 minutes or so my car went dead on Katy hwy. Store When you're part of the Firestone Complete Auto Care Crew, it can! Also synthetic oil change. If in doubt, consult a qualied tire service professional. No issues with the truck prior to the oil change. Our experts install more than 800,000 car batteries a year, We handle over 9,000 alignments every day. When I went to make an online appointment for Saturday, I realized they DID have openings and my car could be worked on. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs do not remedy the defect and the buyer notifies the manufacturer or seller of the failure of the repairs within 60 days after they were completed. We present the Manufacturers Suggested Retail Price. Transmission trouble, check engine light, or broken A/C, Our expert technicians know your manufacturer's maintenance recommendations, so well share them on every invoice- and email them to you after your visit- to help keep your vehicle running newer, longer. Here are some ways to care for your transmission once the weather has warmed up. The store, app, and website all use the same appointment backend. Explore our services below and call (704) 612-5834 to schedule your next safety inspection or repair at 8148 Providence Rd today. Available on iPhone and Android. Buying new tires for your car or truck can be one of the best ways to keep it newer, longer. I think is very fair. Can you fill a car with the engine running? New patients are generally accepted by Marilyn Firestone, LPC. Marilyn Firestone, LPC is a counselor in Saint Louis, MO. You can rely on our highly-trained technicians to provide quality auto repair, maintenance, oil changes, brake services, alignment, batteries, tune-ups, and so much more. Just a quick release to address a few internal enhancements and bugs. Attempting to mount tires with improper tools or procedures may result in a tire explosion causing serious personal injury or death. Not only will you join a nationwide team of passionate auto technicians, service specialists, and retail professionals, but youll also help motorists keep their cars and tires in tip-top shape. Download My Firestone and enjoy it on your iPhone, iPad, and iPod touch. Costco only installs authorized tire fitments, for safety reasons. can be a great way to WILL THE COSTCO TIRE CENTER INSTALL ANY SIZE TIRE? Attempting to mount tires with improper tools or procedures may result in a tire explosion causing serious personal injury or death. After initially trying to blame the customer, the senior technician eventually agreed that the headlamp was broken by the Firestone mechanics and promised to replace it in two days. We'll take it from there. Text STOP to cancel, text HELP for help. Desired outcome: A technician will evaluate the condition of your wiper blades and check your windshield wiper fluid level. We bring Auto Service direct to you with our mobile service vans. A functioning Tire Pressure Monitoring System (TPMS) must be used with your RFT. Removing the rear brake drums with a pulling tool, and lessening the tension of the break shoes. For example, if only one tire needs to be installed, it will be installed on the rear of the vehicle. In any situation, the extent and location of a puncturing object or other road hazard are also critical factors. And if you need a pressure check or tire patch? How are Costco.com tire orders delivered and installed? That means we'll never recommend a repair or service that isn't right for your needs. Warranties apply to parts installed and service performed on private passenger vehicles. CO 80122-2708 After I picked up my SUV . I want snd deserve an apology and some type of recompensation because he hung on me and left me without a car on a Saturday night. I questioned whether they even replaced the starter. With 1,700 Firestone Complete Auto Care If youre not completely satisfied with your order, stop by the Costco Wholesale Tire Center when the tires arrive for a refund. well strive to provide unparalleled auto services. I purchased a battery from Firestone (1430 Greenville Ave, Dallas tx 75206) on 2/19/22 with a 3 year warranty. Salaries can vary widely depending on the region, the department and many other important factors such as the employee's level of education, certifications and additional skills. Sorry, there are no service offers available at this time. So have a look around. Auto Care & Tires. I accept that. You can count on our technicians. You can select the location by clicking the pin on the map or by clicking Select Site.. By continuing to browse our website, you agree to use these cookies. Will the Costco Tire Center install any size tire? A real solution. You're better off just calling the store. Tire damage is not always visible from the outside and the tire must be removed from the wheel for a complete inspection. It's time to get creative. Scheduling an appointment at your local Tire Center is easy! We have the answer. That button is added into notifications by default, but can be removed in the Email Settings section if needed.. we can handle it. Learn how to navigate unexpected car repair expenses and plan for them in the future. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. This review was chosen algorithmically as the most valued customer feedback. I just got a note from the bank that is charge of my charge-- they are ripping me off, also. This is my 5th notification. service offers, oil change coupons, or tire deals. Start by selecting a topic from the menu. These guarantees do not in any way alter the provisions of the "LIMITED NATIONWIDE SERVICE WARRANTY" with regard to the warranty on service or auto parts. A/C. One of the worst I've ever seen. A real solution. This location replaced my tire finally after the 3rd visit to this location, but not before causing damage to the rim. Available on iPhone and Android. Firestone Transforce AT Tire Review. Questions related to inventory, in-stock products and special orders should be directed to your nearest authorized Firestone retailer. Besides, we're drivers just like you! If you have further questions concerning repairing run-flats please contact Technical Services at 1-800-847-3272. I was able to get service for a 2010 Nissan Sentra right rear drum brake wheel cylinder and possibly replace the left rear drum brake adjustor because the drum was not easily removable on a Sunday, 04/23/2023 at 29 Wyoming Valley Mall, #415, Wilkes Barre, PA. How can I schedule an appointment at my local Tire Center? If the sidewall indicates a distance limitation, do not exceed that number. Once youselect the warehouse you'd like to install your tires,simply enter the specific year, make and model of your vehicle in our tire search, and you should have some great options at your fingertips. To arrange an appointment, . Cost of additional brake system components, including rotors and drums and/or labor to restore Brake System to its safe proper operation is not included with the warranty on Brake Shoes, Disc Pads, Calipers and/or Wheel Cylinders and all other hardware. Click here to get notifications about new complaints of Firestone Complete Auto Care. Consult your vehicle owners manual or contact the vehicle manufacturer before operating a vehicle that has a repaired tire. Firestone Complete Auto Care Customer Support Lowest Rating. Please allow the use of your location, or manually enter a search below. For more information on what cookies we use and how to manage these cookies please visit our, Vehicle Maintenance, Oil Changes, Batteries, Tune Ups, California Transparency in Supply Chains Act of 2010, Air, Fuel, Cabin Air and Transmission Filters, New or Remanufactured Starters and Alternators, Standard Brake Service - Brake Shoes, Disc Pads (1), Standard Brake Service with Brake Fluid Exchange -, Lifetime Brake Service - Brake Shoes, Disc Pads, Calipers. The one tool every driver needs. help keep your vehicle going strong. Be sure to use an accurate pressure gauge. From drivetrain services Change Store, 7980 S Broadway Use our Store Locator to look up your tire dealer's contact information. I left the vehicle and they tested it and called me to say not needed a new starter and that I should also replace the battery. Learn your vehicle manufacturer's recommended maintenance schedule, and visit your local Firestone Complete Auto Care today for your routine maintenance service needs. Firestone Off-The-Road Tires. Our Customer Service team can help you modify scheduled work orders at (800) 242-0504 or support@firestonedirect.com. If you have any questions, or need to make a modification or cancellation request for an appointment on the day of a scheduled installation, please contact our Customer Service Team at(800) 242-0504orsupport@firestonedirect.com. The speed rating system is intended to permit comparison of the speed capabilities of different tires. If you don't want to keep the tires, there are two return options: We dont have the ability to process exchanges for tire orders placed on Costco.com. If two new tires are installed, they will also be installed on the rear of the vehicle. Again, I don't need an app to do that. Costco will not install golf cart or ATV tires, Costco will not install UTV tires that will be used in street applications, Costco will install any loose trailer tire with the exact same size and load index tire that is currently on the wheel, Costco will only install trailer tires on a trailer if the owner of the trailer has the documentation stating the wheel torque specification from the trailer manufacturer, Costco will only install Costco-purchased tires, Golf, Trailer and ATV tires must be shipped directly to your home and do not include installation fees, Costco will only install trailer tires on a trailer if the owner of the trailer has documentation stating the wheel torque specification from the trailer manufacturer. At 3:26, they called me back to inform me that the vehicle was finished. Stay informed with this guide. ( See attached call log from my cell phone) That was only 47 minutes later and the job was complete. With more than 1,700 convenient locations nationwide, Firestone Complete Auto Care and peace of mind are always nearby. If this is your first time scheduling an appointment, click "Create new account" to register your email address and . The end result is you get a notice to call the store. You can save time in the store by pre-booking your repair service appointment online today. He said that the technician was fast and sometimes he does it quickly. If you're struggling with them, just request someone experienced and state your reasons. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 2022 Bridgestone Americas Tire Operations, LLC. Find your local Tire Center here. We reserve the right to establish, remove and/or revise our modification policy or modification fees at any time in our discretion. I got one voice from the Area Manager Nick. You can also ask for a car battery test during your regularly scheduled oil change, another key service that's important to keeping your engine healthy and happy. Some of the best customer service I've ever experienced during a car repair. Click below to find job opportunities at your nearest Firestone Complete Auto Care. So much for "complete" auto care. This button displays the currently selected search type. Many errors, finally some of the service history is in my app but is missing over the last year's work, nothing after 5/2021, the import doesn't work with phone number or even invoice number. Regardless of the maintenance your car or truck needs, Firestone Complete Auto Care reviews & complaints Firestone Complete Auto Care Customer Support Lowest Rating 49 Resolved 435 Unresolved 10% of 484 complaints were resolved File a complaint Table of contents Verified Follow Share Complaints Contacts Resolved "Brake-rotor replacement - poor, unethical." Make an appointment online today and save money with one of our budget-friendly oil change coupons, tire deals, or service offers. Lifetime Alignment is only warrantied so long as the vehicles suspension and/or body height has not been modified via a lift, lowering, air shocks, or air rides. Like the name says, were Firestone Complete Auto Care. So you can stay prepared for whatever the road brings. Routine manufacturer-recommended maintenance is one of the best ways to keep your vehicle in its best possible condition. so I got a jump start and made it to the nearest Firestone store # 749144 On 3/23 I took my 2010 Lexus RX350 to Firestone because it had issues with starting. But now they take a $40.00 late fee out of every pym'nt, even though it is sent by the date in time for my due date. Enter your contact information. Learn the importance of vehicle inspections and whether you really need one. Repay me $789.54 for the damage they caused to my van. Download the free app today. Even a minor collision can throw off the alignment of the wheels. You might want to reconsider. I was told to pick it up. We install over 800,000 car batteries a year and perform more than 19,000 oil changes each and every day. Firestone Complete Auto Care Stores. We're a full service automotive shop, tire store, and car care center wrapped into one. We'll remove your old windshield wipers and install new ones and refill your windshield wiper fluid. Never perform tire service procedures without proper training, tools, and equipment. Our maintenance recommendations come from Mitchell1 a trusted, independent source for car maintenance information. A refund or the cost of a new rotor and half the labor cost. Firestone Agricultural Tires. for your climate, budget, driving style, and vehicle type. Change Store. We'll test the condition of your brake fluid. For more information on what cookies we use and how to manage these cookies please visit our. Always keep the vehicle manufacturers recommended ination pressure in your tires, including the spare. Spark plugs can play a crucial role in the performance of your car and should be replaced at the recommended intervals. Firestone Commercial Truck Tires. I think is very fair. If you find a better price within 30 days of purchase, well refund you 200% of the price difference.

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