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These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. the vessel leaves. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. Limitations apply. The statusof your seating request will be listed on your Cruise Contract. Holland America Line does not recommend storing medication in any mini-bar. In order to make returning home as smooth and easy as possible, please take note of the following tips. For your convenience, foreign currency exchange services are available at Guest Services. suits you. Cruising in 2021 or 2022 is different since the pandemic hit, but it can still be an extremely enjoyable experience. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Most evenings smart casual attire is appropriate. A passport is still the preferred document. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. In October 2021, I joined a restart cruise. Residents of all other countries should contact the nearest representative embassy or consulate for proper information. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. You will be responsible for all costs you incur to join the vessel at the next port. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. For this reason, Holland America Line has size and weight guidelines for scooters. Youth Staff cannot assist in the washroom in any way. No exceptions will be made. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. . Any amount in excess of this allowance will be not be allowed onboard. In many countries, you can also use your ATM card to obtain local currency. The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. Instructions: Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). You can make a difference in the following ways: Holland America Lines youth activities programKids Club offers an array of entertaining events for kids and teens ages 3-17. Please call the Guest Accessibility Department for detailed information. I'm used to Carnival ships where the casino bars allow smoking. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. This ship ID card serves as your identification for security procedures when embarking anddisembarking the ship, and for making purchases on board. Tourist/visa requirements are determined by passport nationality, not by country of residence. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. both aerobic and strength-training equipment. Safety begins with the design of our ships. Allsuch requests should be made before sailing through your travel advisor. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. We welcome you to consult with your Image Creators for all your photographic needs. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Also, you will need your ship card when you disembark. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. In Australia, call us toll free at 1-800-260-639. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. environment is the right thing to do and essential to the success of our business. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Limited time offer, Savings for Onboard Bookings Only. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. Please change the date range and try again. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. Designated Smoking Areas Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam A customary fee will be charged for services and medications dispensed. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. What you need to know before you go on a Holland America Line cruise. ), after handling money and pens, and after using the restroom. Distribute your ship phone number to friends and relatives. Please log in to purchase your shore excursions. For further information on our relationship with airlines, please refer to your Cruise Contract. Shops On Board: A world-class shopping experience is just steps away. Please Note: Please read the LUGGAGE DIRECT SERVICE section, for more detailed information. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. No more waiting for printed cruise documents. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. No additional deposits will be due until final payment. In Europe and South America, smoking is only allowed on the sky deck. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. Hours are from 6:00am until 9:00pm. party to be disembarked in a non-U.S. port. Experience Alaska Glacier Bay Experts Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. If you do not see our representatives, pleasehave one paged. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. You may choose to participate in as many (or as few) activities as you wish. Choose from options for calling only, calling and messaging or calling, messaging and data. Printable luggage tags are available at the Online Check-In start page. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. 2021 Spring . On the last night of your cruise you will need to place your baggage outside your stateroom before you retire. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video orelectronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom.
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