how to get rid of suburban propane

Our average bill is $90 each delivery. SUBURBAN PROPANE will entice you with a reasonable price per gal ($1.99) to get you set up with their tank and service then when you need gas again, they will charge you 3X the going rate for propane. If I sign a contract for 3 years they will give me a rate of $1.95 a gallon for 6 months and Dedicated employees ready to assist you with quality service for all your fuel needs, We are here for you with customer service representatives standing by to take your call. Those investors who wish to ensure receipt of distributions on newly purchased units are cautioned to finalize their purchase of our units by the close of business onthe day preceding the ex-dividend date(i.e., generally four business days preceding the record date). Pay the bill, the guy comes out and fills it and drops a $1100 bill. } In the Suffolk County area, Propane Depot is your trusted local propane provider for tank refills and removal, get in touch with our team today. I also own a 250 gal. estLat : estLat, Either way, well replace your tank easily, and in just a few minutes! So they get their tank and my gas and my money. Locations providing exceptional service to local communities across 42 states. With over 54,000 locations nationwide, find AmeriGas propane at your favorite hardware or home improvement store, convenience store, gas station, and more. I'm sure with those charges I would remember! Response. First, we should say these fees are standard. Suburban Propane Partners, L.P. to Hold Second Quarter 2023 Earnings Conference Call. We have not used the tank this year so the tank is full. You will want to ensure that you have evaluated new suppliers and do this before tank removal to avoid any interruptions of service. Offer void where prohibited. Years serving our customers and their communities. Save your time and money and use someone else, anyone else. Offer only available to existing customers of Suburban Propane, and no cash refunds will be given if credit is not fully used. jQuery(this).removeClass('inactive'); jQuery('#product-dropdown-wrapper').html(response); Ask your new propane company for their advice on switching. Increases in the price of crude oil, diesel fuel and gasoline have affected us all, and in particular, companies like Suburban that deliver their product by truck. Being the largest provider in the United States has many benefits to our customers. They cover the costs of excavation and labor for the propane company. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Re-selling your propane tank and leasing it from the new supplier is our recommended option. The shaded section provides a summary of your statement at a glance. The Closeout Fee covers administrative activities and labor costs associated with closing a customer account, such as issuing the customer a refund, processing a final statement and picking up the tank upon termination of service. Now a $60 dollar charge on top of this. So I had to get a loan to pay for it. We hope to hear back soon so that we can further assist. After years of two deliveries a year by Suburban Propane they have place a $60 a year rental fee for the tank they service. Safety and training fees are passed on to the customer. The Transportation Fuel Surcharge is reviewed each month and is clearly itemized on your bill. Prudent investors should also request assurances from their brokers that settlement will occur in time for forthcoming distributions to inure to such trades. on Thursday, May 4th at 9:00 AM Eastern Time. Exchanging a tank is an appropriate way of recycling your old propane grill tank. When our propane ran out during a freezing cold power outage, we were told on a Thursday that we had to wait until the next available Tuesday as Tuesdays are our normal delivery day, we had only ever had one other delivery before that! Suburban Propane (SP) is an expert at price goughing! Each location has different tank preparation requirements (e.g., valves may need to be removed or tanks may need to be cut in half) and restrictions about what types of tanks they accept. I went to their office in person and offered to purchase the tank and they told me that they did not sell tanks. They tole me they will pay me for the gas remaining when they pick up a tank. *, How and by how much and how long are the distributions tax deferred? We waited as long as possible to turn our heat on. I filled the tank with Suburban because they were the lowest in price @$2.67 a gal in northern Calif. Suburban Propane has been an unwavering partner who has supported blood drives, mobilized their workforce to volunteer, and responded during disasters. Computershare Investor Services Re-selling your tank might put you out of the money for a week or so, but it is a better alternative than buying and dealing with ongoing maintenance. There are two common scenarios: Bottom line? This makes the process a little more cumbersome, but if you follow our advice above, the process should be smoother. }, Trilyon Boone (CRS-Roanoke VA) was so excellent with communicating and helping us set up our account and setting up our delivery on such short notice! I called Suburban for fuel and they wanted $4.49/gal. Tanks are stamped with a manufactured date that indicates the start of its 12-year life span. I also own a 250 gal. This means that the tank doesnt need to be excavated. propane After we charge only the $1.00 restock fee they will still get a refund of $374.90 for the gas in the tank. Repair techs never first time right. 1 review of Suburban Propane "In the past, we had used Suburban Propane to deliver propane, back when we were using propane to heat our pool, but then we got rid of our pool. Urban Run-Off as a Source of Contamination in Drinking Water . With over 700 locations, we're ready to serve you. Even if the tank iscompletely empty, never store it near anything that can cause it to ignite. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks. 1. var localProductDropdown = getCookie("localProductDropdown"); Wrong the pick up fee is $79 plus tax. for my jQuery( document ).ready(function() { The company benefits are top notch. This fee applies to the process of diagnosing service related repairs to be made on customer owned appliances and equipment. Also, if your propane tank isnt completely empty,never dump out the contents on your property (or anywhere else). This charge is assessed when a customer does not pay a bill within the agreed upon credit terms. Here are the steps to switch your propane supplier to AmeriGas. (Note: This applies only to unitholders who purchased their units for cash.) Store outside but under cover in a well-ventilated area. I then showed them my receipt for $1.99/gal and said that if they could not match the price they could come pick it up. This will ensure you are with propane for most of the day with minimal interruption. So if your propane tank is 6% full, you have to pay to make it safe to remove. With over 6,000 trucks, live dispatchers and 24/7 emergency services you can relax knowing that your propane is taken care of by us. Switch to Kauffman Gas: We'll Pay $500 in Termination Fees. } This sounds scary because it talks about damage to your propane line, damage to your yard, etc. Restocking (Pump Out) Fee. Click HERE to register. It depends. They charge a huge fee for picking it up.First its $150 for the pickup fee. Our average bill is $90 each delivery. Depending on which propane company you are leaving, you might be able to get around this nearly $2,000 in charges. Tell your new propane company your options for a dig out and see if they will be able to coordinate their schedule to be there same day. The charges occurred 4 days apart - one on 12/10/22 for $48.07 and . Instead, you are taxed on your allocable share of partnership taxable income which will be provided to you each year on Schedule K-1. by Chris Kauffman | Dec 28, 2016 | Choosing a Propane Company, General Propane Information | 0 comments, These customers are almost ready to switch when they receive a letter from the propane company that says You can switch, but it will cost you.. Kauffman Gas has delivered propane to Chester County, Lancaster County, Delaware County, and Northern Delaware for more than 75 years for their gas water heaters and propane gas needs. OK all well and good right? The best part is there is no commitment, no added delivery fees, and no contact! Theres a lot happening in our world. The Safety Practices & Training Fee (and the other fees described on this page) are not specifically authorized or imposed by any local, state or federal law, and the Safety Practices & Training Fee (and other fees) are not collected on behalf of, or remitted to, any governmental entity. If mailing your payment, please tear this section at the dotted line and enclose in the envelope provided. Unlike a stock dividend, a partnership distribution is not reported as such on your income tax return. However, these fees are also a barrier to keep you from leaving. As is common practice among companies that deliver product by truck, the Transportation Fuel Surcharge is based on the current price of diesel fuel, and so it may go up or down over time as such price fluctuates. Because the tax shield is merely a deferral of taxes, the deferred portion of the taxes will be realized through gain recognition when a unitholder sells our units. I called Suburban propane and told them I wanted the tank picked up, as I had moved from the house, and had no more need for fuel. They are not answering calls or making call backs. I wish I could get rid of Suburban without having to pay hundreds to do so. The best part is there is no commitment, no added delivery fees, and no contact! I need My manager is a kind, intelligent man. Thanks. Keep an eye on the burner flames. If you have any questions afterwards, please feel free to call us at the number printed on your invoice. times what I paid for the propane at the time is only about $126. I don't think so! Finally, when you are switching propane companies, ask with what the new propane company will offer you to make the transition smoother. Offer only available to existing customers of Suburban Propane, and no cash refunds will be given if credit is not fully used. tank from a competitor and when Suburban came and picked up their 200 gal. *, What percentage of the distribution is considered Unrelated Business Taxable Income (UBTI)?*. *, How will the Partnership supply you with tax reporting information? 15 reviews of Suburban Propane "For many years this business was called Centex Propane. Continue to own your propane tank. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They did not show up and did not contact me with an explanation or a reschedule. Getting an empty propane tank off your property takes a bit more work than most other garbage, but that doesnt mean it has to be a difficult job. The Schedule K-1 will typically be mailed to the investor no later than the end of March of any given year. Same day installation is possible. As owner of the tank(s), we are responsible for any needed maintenance and compliance with all applicable safety regulations. 03/15/2023. He is very dedicated, hard-working and has the customer always in mind. I've asked them to remove the unused equipment and fees for equipment they made a nightmare to try to use. I had about 70 gal. How to Get Rid of Old or Damaged Propane Tanks The two most common ways to do this Best Way - take it to a propane tank exchange, and swap it out for a filled tank. The short version of this story is that Suburban Propane installed these tanks specifically . Your email address will not be published. The Best Way to Get Rid of Your Propane Tank When Youre Done Using It, Increasing the Efficiency of Your Propane Pool Heater, Smart Propane Tank Monitors: Why You Need One, Questions To Ask Your Long Island Propane Provider. After years of two deliveries a year by Suburban Propane they have place a $60 a year rental fee for the tank they service. }); I cancelled my Suburban Propane service January 19, 2023. Again, please accept my compliments for your outstanding employees and their dedication to their jobs. If you have any questions afterwards, please feel free to call us at the number printed on your invoice. Customer satisfaction since 1928. I called Suburban the first time to cancle my account, the women I spoke with just wanted to know why, and who the other provider was. They charged me for an emergency call (took them a week to come out) then charged for parts/work done. They never responded. PO Box 43006 150 Royall St. Each year, his or her basis will be adjusted for partnership income (loss) and distributions which have occurred during the year. We have had their poor service for years and then finally decided to get rid of their tank which bound us to them. Click on the image to get a detailed description of each part of your bill. Rude customer service. Tell them why you are leaving, why you are dissatisfied. Also free training to obtain lp installer license. When it comes to propane tank disposal, you should never try to get rid of it by yourself. Click HERE to register. They'll pay you to get your cdl and all your training before you get on the road. You can speak with a Unitholder Services representative at 781-575-2724. How do I transport my portable propane tank from the retailer? Lucky spring & summer were here. Second, Mr. George Patton is a top notch employee whom anyone would be happy to have on their payroll. They do not reflect Kauffman Gas policies or prices. After ending your existing contract with your old provider, you will need to schedule tank removal. business of 700+ Suburban Propane locations, Locations providing exceptional service to local communities across 42 states. This Schedule K-1 is accompanied by detailed, user-friendly instructions to assist the investor who prepares his or her own tax return. If you dont do this, it can release the propane into the air. What is the amount of distribution on each Common Unit? All rights reserved. When the flames burn steadily and turn blue, the propane lines have been purged. Please pay this amount in full unless already paid. Turn the switch to the LP setting if the RV is not plugged into electric connections. left, so altogether $170+ for pick up. on Thursday, May 4th at 9:00 AM Eastern Time. The tank was used for their generator only so the usage was very low. home Propane smells like rotten eggs, a skunk's spray, or a dead animal. *If referral is accepted as a new Residential Fuel Delivery Customer, we will provide an account credit with the earned gallons upon the referral's first fuel delivery. I rented a 200 gal. Safety Practices & Training Fee (Sometimes called a HazMat Fee), Minimum Monthly Purchase Requirement (MMR/Minimum Bill), Locations providing exceptional service to local communities across 42 states. type : 'post', Visit the nearest store today or call your local supplier for today's propane price. It robbery! It would be helpful if ************** reached out to the local office prior to filing his complaint in order to resolve any issue, but we will try again this week to connect with him. . Suburban propane charged me twice in December 2022 (total of $99.44) for fuel delivery despite not delivering any fuel. Cynch delivery drivers handle the rest. I called for Suburban to come get there tanks. jQuery.ajax({ A partner's UBTI is determined from his or her allocable share of partnership taxable income (not the distribution). But you can put these worries to bed if you choose to purchase and resell your propane tank. Thank you so much! So the best option is usually to fill the tank with foam filling and then leave it alone. This tank is an eye sore and no longer my responsibility. I received a tank rental bill from Suburban Propane after I wrote them that I would end my contract at the end of my 3 year agreement. Suburban Propane provides its investors with a Schedule K-1 each year. When I looked at the price per gallon of $4.29 it seemed high, and a number of phone calls to others in Boise, Idaho showed prices ranging from $2.35 to $2.55 for route delivery of propane. This fee is charged for the activities that are necessary for proper administration, operation and billing of a customer account with a propane system including a meter. Suburban Propane is a prime example of a partner who delivers Red Cross support where its needed for the communities we serve., Donna Morrissey, Director National Partnerships, American Red Cross. Please post any updates to your situation. SuburbanCares. A note of thanks. Looking for buy, refill or exchange a propane tank? It is now 5:46 in the evening and the technician has not called yet. The new propane company will then be responsible for ongoing costs and maintenance. Re-sell your propane tank to your new supplier. 2023 AmeriGas Propane, Inc. All Rights Reserved. They kept the gates open and promptly and politely filled the two bottles. Copyright 2023 Suburban Propane | All Rights Reserved. Yes, it is the customers, not Suburban's responsibility to provide ************ to the propane tank for delivery. Just make sure you follow the proper disposal tips below. estLng : estLng Only one credit will be issued for each new customer. Some companies will refuse to sell the propane tank to you. Copyrights 2021 Propane Depot . So what are you supposed to do with it? This area includes any special information about your account, our services, or special offers. }); } Suburban Propane provides its investors with a Schedule K-1 each year. I got a good rate of $1.799 gal., but that only lasted about 3 months. The property we purchased in Chico, CA was being serviced by SP and they gave us a "sweet" price for our first fill-up and for the next 2 1/2 years, the price per gallon kept creeping up. The rental fee helps defray our costs associated with tank acquisition, maintenance and insurance including a testing process that must be performed periodically to ensure that the tank is within original manufacturers specifications. This way, you wont have to pay out of pocket. Do not use this company. if (jQuery('.description-form select#product').length > 0) product = jQuery('.description-form select#product').val(); Learn How Suburban Propane Helps Support The Community, Propane Helps Busy Ports Increase Air Quality. Poor response time, misleading charges, and if you want out, you will be charged hundreds of dollars. It is a byproduct of natural gas processing and oil refining, which means propane [], Making small changes to our daily habits can significantly impact the health of our planet, and in this blog post, we will explore some simple green living tips that []. Suburban Propane, L.P. But, if you can purchase your underground propane tank from the company, youre in good shape! Basis is increased by the unitholders allocable share of partnership income (or decreased by the unitholders allocable share of partnership loss) and decreased by any distributions received by the unitholder. I owed a $750 bill. I bought two 100 pound tanks to be rid of them, they show up and fill my tank when it is over 75percent full and then charge a $65 delivery fee. If you terminate your contract early, your propane company might charge you a fee to leave. Since propane tanks contain flammable gas, any residual gas could potentially start a fire at the landfill. However, its often easier and faster to have a propane company do this job for you. This charge is incurred by customers who request deliveries outside of normal business hours. From grilling and tailgating to generators and patio heating, we're wherever you need us! When you see these fees pile up, you might second guess the benefits of switching at all. Years serving our customers and their communities. Tip: Light any other propane-powered appliances in your motorhome and ensure they are working properly. To receive a particular quarter's distribution, you must own the units as of the close of trading on the record date (generally a week before the payment date). Remove quotes around phrases to match each word individually: "blue drop" will match less than blue drop. You won't have to do any of the work yourself, which can take a lot of stress off your shoulders. Enter your City, State, or ZIP code (required): tank I was sent a bill for almost $100. I still got a bill for closeout of $125.00. Sign up today to experience our local teams who go above and beyond to provide personalized service, with your safety as our #1 priority. I said fine it will cost you 75 dollars to come and get it on my property they told me I can't do that. Can you get around an early termination fee? And never heard of Tuesday being our "delivery day schedule". You will lease the tank from them. When I called about the fact that we were not told of this charge prior to filling the tank this last time they had no answer to my request. Thats okay. "Suburban Propane has been an unwavering partner who has supported blood drives, mobilized their workforce to volunteer, and responded during disasters. But dont panic. When you are ready to get rid of an unwanted or expired propane tank, its important that you do it the right way to keep everyone safe. Suburban has done . This conversation has not ended with Suburban yet, but they can stick there charges, where the sun don't shine. A reputable propane company will be sure to remove the tank safely, in accordance with laws and local ordinances, and with respect to your property. As part of this commitment to your safety, please click on the button below to access Suburban Propane's Safety Tips that include important safety information about your propane system. Maybe you think that putting up with the companys dismal customer service is better than shelling out early $2,000. The customer was charged an equipment rent fee. Not too long ago, urban run-off was considered an insignificant contributor to drinking water contamination. Years serving our customers and their communities. Share your photos and videos with others to prove the truth of your words. This was in February, I got three kids and were all freezing in this house. After ending your existing contract with your old provider, you will need to schedule tank removal. estLng = parseFloat(getCookie("estLng")); A description of the various fees that may appear on . I purchased a home and was forced to use Suburban Propane or I would have had to pay an arm and a leg to get rid of them. Other Suburban Propane Contacts. Sign up with a new propane supplier You will want to ensure that you have evaluated new suppliers and do this before tank removal to avoid any interruptions of service. They did match the price but instead of dealing with them in the future I purchased a 500 gal. jQuery(this).addClass('active'); jQuery('#product-dropdown-wrapper').html(localProductDropdown); A tax deferral (or tax shield) on our distributions refers to our estimate that for the first five years a unitholder holds our units, his or her per unit cash distribution will be greater than the per unit dollar amount of partnership taxable income allocated to him or her on Form K-1. WHAT? Copyright 2019 Suburban Propane | All Rights Reserved. With the weather conditions, we had to prioritize customer's needs, however, we will schedule a pick-up date as soon as possible. They were horrible to deal with when we were trying to get LP and even worse after we switched companies! If you already own your tank you can begin by getting (an) onlinequoteto get started! 2021 Propane Depot. When you receive your termination options letter, it is easy to be overwhelmed by all of the fees and propane industry jargon: re-stock fees, the excavation fees , the liability waiver. I called Suburban for fuel and they wanted $4.49/gal. Swap your tanks for refilled ones anytime with our 24/7 self-serve propane exchange kiosks, or find a retailer near you to help with the exchange. The fees outlined in your termination options letter arent so scary or meaningful once you know what they mean. Just pay inside to get a filled tank, and leave the old one there. Dont let your tank get any colder than 40 degrees Fahrenheit in the winter or warmer than 120 degrees Fahrenheit in the summer. Before you schedule tank removal, explain the situation to your new company and see how they might be able to help. Thank you! We maintain ownership and responsibility for the tank(s) at our customers property. Pay for excavation and lease a tank from new company: If the company refuses to sell you the tank, the tank will need to be excavated. We accept all brands of propane tanks and cylinders for exchange. jQuery(this).removeClass('inactive'); 42 percent of employees would suggest Suburban Propane to a friend, and 32 percent are optimistic about the company's future. How are they gettin away with this? The Generator wasnt hooked up to the panel box so we couldnt hook up the generator and run our proper tests required. Suburban Propane Partners, L.P. made its initial public offering (IPO) of 21.6 million Common Units on March 5, 1996. I also wrote them again with the statement my contract was ended, and I felt I was not responsible for a years rent. *, How are Common Units taxed when sold by the investor? Providence, RI 02940-3006, For Courier Delivery:

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