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Feel free to pm to help troubleshoot. Now they take pictures and they are on the SD card, they will just not send. Comes up network error unauthorized user. This allows you to quickly switch between programs without having to navigate through menus or use a mouse. Now it won't send pictures to my phone. I positioned the camera in my backyard to test its trigger speed and photo quality. USA developed and supported app If they do not, please email support@tactacam.com or call (218)282-5650. Can I return and get a replacement camera. For ALL other models: To do this you will need a paperclip so bring one with you! Mine freaked out today, I hope it's the heat. It does indicate full charge. Hybrid mode allowing more pictures to be taken and sent instantly Have two cameras one is working fine the other want send pic to my phone new battery new SIM card why has it stopped? I've had two cameras out for two days.. they've both sent about 400 pictures each. TACTACAM REVEAL (Verizon or AT&T) cellular camera includes a pre-activated SIM I finally got someone to get back with me and their sending me another SIM card. Only the app. Sat 10AM - 3PM CST, Shipping, Returns & Refunds | Privacy Policy | Terms & Conditions. Solve all Tactacam Reveal app problems, errors, connection issues, installation problems and crashes. Inserting SIM into REVEAL Camera; Troubleshooting Your REVEAL Cell Camera Tactacam Kara H April 24, 2023 17:11; Updated; Follow. If you find that the gesture controller is not working correctly, it could be caused by a number of problems. Built-in GPS When the subject is captured early on in the frame, it allows for follow-up images to capture additional photos of the deer passing by or a buck in tow of a hot doe. Follow these steps to resolve intermittent Tactacam Reveal app issues: This issue is usually caused by your network. Notably, the Tactacam Reveal X-Pro captured nighttime images at 110 feet during the test (30 feet further than the 80+ foot detection range advertised on the website). Many reported problems with various makes of cell cams are actually weak signal issues. Deer and Small Game Hunting and Trail Cams. Also in the . On android, goto "Settings" "Apps" or "Manage Apps" tab. Duhhhhhhhh. Another reason that affects the image quality is dirt or debris that needs to be cleaned up from the lens. I wanted to wait to update it so I could show you guys how easy it is! I have 2 reveal x and Im not impressed. This is just a short video of how to update the firmware on the Tactacam Reveal X. I have 3 other cameras that are working properly, My camera connects to my phone and app fine but I cant get service with the SIM card my other camera connected and works great I have moved my camera a bunch different places but cant get signal . A sure way to tell is change the settings using the camera menu NOT the app then turn the camera on for a few minutes, turn it off, then turn it back to setup mode. Request video from app (additional data charges may apply) Now that I have grown my fleet to 10 Tactacam Reveal and Reveal X cellular trail cameras, and after deleting and reinstalling them many different times, I thought I would share with you the setup failures that I have encountered as well as the solutions that helped me to get them set up! Checked the version by holding the right arrow button in "other" setting just to make sure it took. Requires a Tactacam, SanDisk, or Lexar Class 10, U3 SD Card, 16GB-32GB It's not the cameras. I am trying to have the camera send me pictures 2x a day. After Is it a Reveal or Reveal X? Although the date is from 3 months ago on the app, almost like it has not connected to the app. Request Video From App (Additional data charges may apply), Hybrid Mode allowing more pictures to be taken and sent instantly All it says is network issues or no signal. Its just blank. Have not received a picture from any of the three for days. Complete guide to troubleshoot Tactacam Reveal app on iOS and Android devices. No Contracts/Activation fees If youre still experiencing problems or if additional help is needed, please contact our customer service team for assistance. Format is on the wifi screen page if its working. Come on Tactacam, fix the network with a update. Power on and scan your REVEAL cameras QR code with your REVEAL APP to activate and connect the camera. (218) 282-5650 | M - F 9AM - 6PM Mine have been acting up as well. Facebook; Twitter; LinkedIn; Was this article helpful? This makes it difficult for users to compress and store their volumetric data in a more efficient way. To avoid this issue, you need to make sure that your Wi-Fi signal is strong and stable.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'homesteadandprepper_com-narrow-sky-1','ezslot_11',126,'0','0'])};__ez_fad_position('div-gpt-ad-homesteadandprepper_com-narrow-sky-1-0'); Double-check the SSID/password to make sure it is correct. } mines been out over a year, sends pics timely and it's still reading 100% on original lithium batteries, Just a follow up to this, I have to send my camera back to tactacam for a reflash. There is no update for it yet. Checked the app and my remaining 4 cameras sent zero pics. Place your REVEAL camera in your favorite location. The consent submitted will only be used for data processing originating from this website. I have recently changed phone providers. Has everyone completed the firmware update? Start seeing the action as it's happening even when you're not in the woods! Copyright 2023 Tactacam. ins.style.width = '100%'; 1. Those attributes simply didnt exist in a sub-$200 trail camera three years ago. Be4 it will open. var ins = document.createElement('ins'); Requires 12 AA Batteries favorite hunting spots). The cameras have just been out in the field one week. I got a reveal thats showing no sim. Yearly: Add a camera for $55 per year. Is this an app problem, a tactacam problem, or what else?i would love to resolve this issue as i purchased the cam for hunting. Requires AA batteries I took the camera out and took it back to camp. The Reveal X-Pro delivers arguably the best images of any cell camera. You have a lot of custom settings to choose from, ranging from image size, video size and length, multi-shot, and various night modes. For a $150 cell camera, the X-Pro punches above its weight class in all aspects. If not, make sure to update it as soon as possible. If the camera fails to connect to the internet, it may be caused by a weak Wi-Fi signal or an incorrect SSID/password. I have a tactacam reveal that is draining batteries and not taking or sending me any pictures. Subscribe to OL+ for our best feature stories and photography. ciannot connect with camera. Uploads thumbnail images with HD image requests (Additional data charges may apply) Dollar for dollar, the Tactacam Reveal X-Pro will be a favorite in your cell camera arsenal. After that is where we will start off on this video. Heres my Tactacam Reveal X-Pro reviewafter months of testing. If it doesn't save your setting changes it needs a reflash. I have installed the update on all 3 of mine. My lithium batteries are not lasting nearly as long as last year in my Tactacams also. This is just a short video of how to update the firmware on the Tactacam Reveal X. My app has stopped working. I contacted them about a month ago and it took nearly a week before I received a response. Well also provide helpful tips on enhancing performance and unlocking all of its features properly so that you can make sure that every moment captured is as perfect as it can be.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'homesteadandprepper_com-large-mobile-banner-1','ezslot_4',137,'0','0'])};__ez_fad_position('div-gpt-ad-homesteadandprepper_com-large-mobile-banner-1-0'); So whether youre a newbie keen on learning more about the cameras many delights or an experienced user looking for advice from fellow users lets dive into our discussion! Some of our partners may process your data as a part of their legitimate business interest without asking for consent. You must log in or register to reply here. My 16gb cards read 15,550 mbs or 15.55 GB capacity. Today I was watching a food plot and could see the IR flash at dark from another camera. Additionally, make sure that the unit is up-to-date with any new software updates as this can help make switching between programs smoother and faster. Not impressed thus far. Thanks for your time. It is also quite essential to ensure that the camera is not moving too quickly or jerking while recording. Any help would be appreciated. JavaScript is disabled. CS is nonexistant. With optional accessories like an integrated solar panel and rechargeable lithium cartridge, the X-Pro provides plenty of solutions to extend the cameras battery life. The Tactacam REVEAL X utilizes volumetric data to create realistic, detailed models. Have more questions? I tested the Reveal X-Pro in the field during the heart of Wisconsins winter and using Outdoor Lifes walkthrough test, which tests a cameras trigger speed, detection range, and flash. Whether youre a seasoned land manager or a beginner, this video is packed with practical tips and insights to help you take your whitetail hunting to the next level. On android, goto "Settings" click Tactacam Reveal app. There is a message but it disappears before I can read it. Select one of the affordable REVEAL data plans. Unless it's a formatting issue. Camera is taking pictures but wont send to my phone. I have one camera out in the field now. Hoping somebody can steer me in the right direction. For a better experience, please enable JavaScript in your browser before proceeding. It may not display this or other websites correctly. The camera will reboot. Tactacam Reveal X working in flood waters. LED indicator showing signal strength and battery level Namely how often the cameras send pictures. Easy to use mobile app with daily camera status reports - DIY Guide, Switching Between Programs is Unintuitive and Slow, .338 Edge and .338 Lapua The Full Comparison. External port for solar panel Homestead & Prepper is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, Onan 4000 Generator Troubleshooting - Full Guide, Ditch Witch Troubleshooting Simple Guide, Troubleshooting Guide for a Toro Recycler 22, John Deere Tractor's Parking Brake Troubleshooting, Nest Home Away Assist Not Working - Causes & Troubleshooting, How To Install Quarter Round On Stairs? Just purchased this camera in October so its new . The results were impressive. I use energizer lithium batteries and have a strong cell signal. Tech for some of the cell cameras, can be a challenge for us older folks. What's wrong? It probably needs to be reflashed by Tactacam. For a better experience, please enable JavaScript in your browser before proceeding. For an additional $9 per month, this flat rate plan gives trail cam fanatics the ability to capture photos on-demand, delivery of all multi-shot photos to the app (opposed to only the first image in a sequence), and unlimited HD photos/videos. The REVEAL X-Pro cellular camera is not only small and discreet but powerful enough to handle the extreme outdoor weather. It didnt snap images at that distance consistently, but capturing photos at 110 feet instills confidence in the cameras overall nighttime performance. A sure way to tell is change the settings using the camera menu NOT the app then turn the camera on for a few minutes, turn it off, then turn it back to setup mode. I have to un-install and re-install. In-house customer service Since I switch carriers, I am not getting pictures from the camera. Even better, Tactcam has responded to questions Ive sent via Facebook Messenger or Instagram, even on the weekend. Its been in a real low signal area for two weeks and hasnt responded to the app the past 6 days. Photo Resolution: 8, 12, or 16 megapixels, Advertised Flash Range (nighttime): 80+ feet, Advertised Detection Range (daytime): 96+ feet, Accepts Tactacams rechargeable lithium cartridge, Intermediate Plan: $7.50 per month, $75 annually. I need solutions and fast. The LCD screen allows users to frame photos without the guesswork of snapping test shots. I need to get down there and replace it.. var cid = '2857184049'; They were all working great a few weeks back . Tactacam Reveal X-Pro Specs and Features Erik Barber SEE IT Photo Resolution: 8, 12, or 16 megapixels Video Resolution: 720P or 1080P Trigger Speed: Less than 0.5 seconds Advertised Flash Range (nighttime): 80+ feet Advertised Detection Range (daytime): 96+ feet 12 AA Batteries LTE/4G wireless module IP66 waterproof certified A month later I went and replaced the batteries with new ones, The app on my iPhone will not refresh and it stills shows 20% on the batteries and the SD Red light will not go off or turn back green even after I deleted all 4001 photos and 200 + videos and re-formatted the SD Card. Easy to use mobile app with daily camera status reports, 110 N Sunset Blvd, Caledonia, MN 55921 In The Field Setup; . Unless you use video its hard to imagine you have run out of storage this quick. Exceptional detection in all weather Now, put your network on 4G e.g. When cell reception is spotty, consider an extended-range antenna. Camera set for rewrite. Manage Settings I bought my first cellular trail camera about three years agoa Tactacam Reveal. REVEAL Cellular Cameras benefit from the proven technology developed in the manufacture of our other TACTACAM products www.tactacam.com. None of my 3 will send pictures. The firmware would not update correctly, so hopefully their techs can get it going. congrats. very unreliable at this point. If the results appear unrealistic or inaccurate, it may be caused by a lack of data points.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'homesteadandprepper_com-narrow-sky-2','ezslot_12',128,'0','0'])};__ez_fad_position('div-gpt-ad-homesteadandprepper_com-narrow-sky-2-0'); In order to capture volumetric data, you need to make sure that the camera is being used in an environment with adequate lighting and visibility. They're still taking pics but I may get 3-4 days worth at a single transmission. Jeff Sturgis of Whitetail Habitat Solutions shares his Top 5 property improvements for creating better habitat for whitetail deer and turkey. This can be caused by the unit being set up in a location where there is too much light or if it is positioned in an area with too much motion for the camera to detect.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'homesteadandprepper_com-mobile-leaderboard-2','ezslot_10',123,'0','0'])};__ez_fad_position('div-gpt-ad-homesteadandprepper_com-mobile-leaderboard-2-0'); To tackle this issue, it is best to adjust the sensitivity settings according to the brightness and lighting around the camera. On my app it shows 1% Battery life for that camera. My app is only showing a black screen. your hunt location directly to your mobile device (you can view images from your Help please, Cannot access cameras when in app. Select the issue you are having below and provide feedback to Tactacam Reveal. One Year Warranty Im cutting them all off of data and use as regular trail cameras. You can even add an armored cable for solar use if youre concerned about someone cutting the cord (a sad reality, but viable solution). - Pictures are small and must be zoomed in to see the subject, - Quality is often too low to tell what you are looking at, - Cost associated with downloading HD photos through the app. Put the camera in Setup mode 2. Many common issues can be remedied with a simple Google search, as the company provides plenty of proactive troubleshooting resources readily available online. If your scouting time is limited and youre looking for a cell camera that doesnt skimp on features, the Reveal X-Pro is your answer. | No contracts/activation fees If it doesn't save your setting changes it needs a reflash. The Reveal lineup of cell cameras are compatible with Verizon and AT&T networks. It probably needs to be reflashed by Tactacam. Anybody got any ideas? I had one camera that showed no sim. support@tactacam.com When I have a tech problem these days, I wait for a youngster to come by, they know everything. Mine have been acting up in South GA the last couple of weeks too in regards to sending pictures. Again, got Tactacam Reveal "Mobile Data" "Allow Background Data Usage". All Rights Reserved. It is just when I go to switch it on it turns itself off. Tactacams REVEAL Cellular Cameras are the ultimate remote scouting tool. Same thing happened to one of mine and it must be a known issue as Tactacam CS sent me a new SIM card no questions asked when I told her it was showing No Sim. Now my batteries are only lasting about 4 days per change. I put brand new batteries in the camera twice and it still doing the same thing. Exceptional detection in all weather Tactacams REVEAL X Gen 2.0 combines new, innovative technology and advanced features delivering a reliable scouting tool for every outdoorsman. The night video was clear and had good exposure, even with snow on the ground. lo.observe(document.getElementById(slotId + '-asloaded'), { attributes: true }); Follow the Tactacam Reveal iOS app troubleshooting guide Here . All Rights Reserved. Oct 27, 2021 #9 sghoghunter Senior Member Coastal Tiger said: https://tactacam.zendesk.com/hc/en--How-do-I-update-Firmware-on-my-Gen-1-Reveal-, https://www.revealcellcam.com/support/firmware-troubleshooting/. Here is how to fix: Follow the Tactacam Reveal android app crash troubleshooting guide Here . If neither of these solutions help, you may need to contact Tactacam support for further assistance. App won't open. is Tactacam Reveal not working / having issues for you? Just $1 per month , By However, anyone thats spent time setting up trail cameras without an LCD screen knows the struggle of framing the camera, walking in front of it, reviewing test photos, and repeating that process until the camera is framed properly. Sub 1/2s Trigger Speeds Have fun exploring and capturing the beauty. 5. Unlimited HD Photos/Videos, *Some features of the Xtra add-on package are unavailable to Gen 1 models, Monthly: Add a camera for $7.50 per month Yes, I did the upgrade on all of mine prior to cutoff date but it didn't help the one with the No Sim card issue. It may not display this or other websites correctly. Unless you use video its hard to imagine you have run out of storage this quick. My camera was working fine until a couple days ago. Scroll down and click Reset. I have left Verizon and now have AT&T. If it continues working ok then its a bogus message/software bug. This is significant, especially when shooting three-shot bursts of photos. Daytime photos were clear and vibrant and captured me walking early in the detection range out to 110 feet (remember, the advertised daytime range is 96+ feet). I need to get down there and replace it..[/QUOTE, I've got it set to daily and only send once every 24 hours.. However, consider that theres a $5 charge for every 50 videos and an additional $5 for 50 HD photos before you get carried away downloading. Learn more and customize if you are sure the batteries are installed correctly (+&- direction) you may want to reach out to tactacam customer service. My 2 cameras were taking pics but not transmitting about 2 or 3 weeks after the cutoff date, pulled them 2 weeks ago, did the upgrade and now are working like new again. If you find that your files are not being formatted correctly, it could be caused by a lack of compatible software. I tested the camera the day and at night in accordance with Outdoor Lifes standard test protocol used in the trail camera test. The small, discreet, cellular camera is engineered to handle extreme weather conditions and provide ultimate performance with the newly developed hybrid mode combining faster communication and improved battery life. I have done the wifi hookup and it recognizes my phone but no pictures sent. Its expensive to run the Reveal lineup of cell cameras, especially for someone running multiple units. If that doesnt fix your problem, theyre easily accessible by phone (you wont be stuck on hold for hours on end). Add 12 AA batteries and a high-speed SD card (Tactacam recommends a full-size Class 10, U3 card with 16 or 32GB of storage); then scan the QR code inside the cameras door, and youre off and running. Its fast trigger and no glow IR technology will freeze the action day or night without spooking wildlife. 38 out of 112 found this helpful. Make sure the firmware version is up-to-date. This is one of the originals I received back in February to test out that did not have the firmware of the new cameras that was just released. I have 3 cameras that are on the app and i can't see anything. Place the camera in set-up mode 2, Click the menu button on the camera 3. lol. I Phone was trying to get to set up location services i didnt buy into it and it locked-up . Join me today for another fun and educational video on my new fleet of Tactacam Reveal X cellular trail cameras. Not at deer camp now, but I think they are 16gb cards. container.style.width = '100%'; Has worked flawlessly until today. Tactacam - Consumer Limited Warranty Shop Data Plans Get App Reveal App Sign In Security Pest Control Dealers Support Cart Industry Partners Application Outfitter Application Notice We and selected third parties collect personal information as specified in the privacy policy. (adsbygoogle = window.adsbygoogle || []).push({}); However, when I turn it to set up mode it shows full battery and it stays on. Finally CS sent me a new sim card installed it, same problem. Batteries got down to 20% and it stopped sending pics/videos. support@tactacam.com If so, youve come to the right place.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'homesteadandprepper_com-medrectangle-4','ezslot_3',116,'0','0'])};__ez_fad_position('div-gpt-ad-homesteadandprepper_com-medrectangle-4-0'); This blog post will discuss some common issues with Tactacam REVEAL X cameras and how to address them effectively. Day and night, it consistently provides high-quality photos without motion blur, regardless of weather conditions. Spypoint Customer Service - POSITIVE REPORT. Continue with Recommended Cookies. To resolve this issue, make sure that you are using the correct software and settings. Seems like your gonna lose a lot of business goofing off going back and forth with emails about did you check the batteries. Thank you. ins.className = 'adsbygoogle ezasloaded'; I have 4 active cameras . It's getting a bit ridiculous. Deer and Small Game Hunting and Trail Cams. Close the battery cover securely, then press and hold the power button on the side of the unit until it turns on. Copyright 2023 Reveal Cellular Camera by Tactacam. The Reveal lineup of cell cameras has always been known for simplicity, and the new built-in LCD screen makes the X-Pro even easier to set up. Never had an issue until a few weeks ago, constant pictures from all three for a year. In-house Customer Service Tactacam Reveal app may not be working for you due to some issues that your device may have or your internet connection problem. Im having problems connecting to my service. Tactacam; REVEAL; REVEAL - Help videos; Articles in this section. In settings make sure memory card is in rewrite mode. Request HD Photos From App (Additional data charges may apply) Bought last year first time using it this year. I restarted my phone and I did a Force Stop in my App Settings, still nothing. Additionally, make sure that the camera is positioned in a location where it can capture more data points. You may try and take the Sim card out and clean it and reinstall it, but that didn't help mine. So we made it easy to get in contact with the support team at Tactacam LLC, developers of Tactacam Reveal. LED indicator showing signal strength and battery level The easy, multi-carrier capable camera set-up allows hunters to see the action as its happening from any location with instant photo delivery. Reveal X Pro operates on AT&T or Verizon Nationwide LTE/4G Networks (SIM card change required) Videos add more context than an image, allowing hunters to understand behavior tendencies, body language, and an extra look beyond three-shot burst to see whether or not the buck youre after was trailing the doe that triggered the camera. Technology has evolved a lot in that time, and Tactacams latest offering, the Reveal X-Pro, is an example of how far trail cams have evolved. No inputs or nothing. Articles may contain affiliate links which enable us to share in the revenue of any purchases made. ins.dataset.adClient = pid; Receive HD photos and videos with audio on-demand via the Reveal App. Are you a Tactacam REVEAL X user searching for solutions to your devices problems? Start seeing the action as its happening even when youre not in the woods! Requires a Tactacam, SanDisk, or Lexar Class 10, U3 SD Card, 16GB-32GB, 110 N Sunset Blvd, Caledonia, MN 55921 JavaScript is disabled. If this does not work the camera is a $300 useless purchase. I did this after contacting technical support, as the Tactacam Reveal app did not automatically upgrade itself, at least not for the Android system. Its also reliable, and takes quality photos. Come on tac cam make good on this, App keeps closing. var alS = 2002 % 1000; I would think that the low signal area may be the issue. Seems to me it isn't worth $13 a month and to think, I bought a year's package. This Clears both data and cache. I've never had great cell service on the property unfortunately. Camera has worked great for a month. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Thanks for joining us today and as always if you enjoy this video please hit the like button and share it to help us continue to increase our YouTube channel family, we greatly appreciate that. The app is not working. Detect animals at 96+ft I tap icon and it just gives the normal green start screen but never does anything. ins.dataset.fullWidthResponsive = 'true'; Sometimes users may find it hard to switch between programs and settings on the Tactacam REVEAL X. Optional password protection, a built-in GPS, and camera door that allows the user to run a cable lock through the body and door simultaneously make the X-Pro a great option for anyone concerned about thieves. I put in for video on a couple of pic it says success you have 6 of 50 Email CS would be my next step butbe prepared to wait on a response. Plans are available at three different levels. To make switching between programs quicker and easier, try using the Tactacam REVEAL Xs voice commands. Pull the camera and move to better cell location if its convenient to so. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. I cannot access the site. I go to turn on the camera the light flashes a couple times and it shuts itself off. When things don't go as planned with your Tactacam Reveal X cellular camera setup! Request HD photos from app (additional data charges may apply) Here are some helpful workarounds that should work whenever Tactacam Reveal app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Uploads thumbnail images with HD image requests (additional data charges may apply) The most common issue with the Tactacam REVEAL X is battery-related.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'homesteadandprepper_com-mobile-leaderboard-1','ezslot_9',120,'0','0'])};__ez_fad_position('div-gpt-ad-homesteadandprepper_com-mobile-leaderboard-1-0'); If you are using low-quality batteries or if they are not inserted correctly, this can cause intermittent power issues. There is no update for it yet. Try a good alkaline temporarily. Please advise. Waste of money bought two got 400 and some pictures each and they wont load my phone Ive tried everything service and battery Sd cards. One year warranty The Tactacam REVEAL X is designed to be an intuitive and user-friendly trail camera, but there are still some potential hiccups you may experience when using it. You must log in or register to reply here. Join me today for another fun and educational video on my new fleet of Tac.
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